Lovely place for catch up with people or for Manchester airport as not far from motorway. Lovely staff too.

Brilliant stay, big spacious clean room, nice facilities

Residents bar closed at 22.50 Poor, complained got 1 drink Surly should stay open 12.30 ish of residents in area ?

Staff friendly, rooms clean, all amenities you could need or want. Afternoon tea fabulous! Lovely stay.

Lovely room

Staff on reception are welcoming and friendly. Sadly my room was not cleaned, despite leaving early and returning later, and sign still on door. Day of checkout male cleaner entered my room whilst I was getting ready- not acceptable at all. Lifts are dirty and need a good clean. Food in the restaurant overpriced and very poor quality.

Lovely welcoming staff. Good spa and leisure facilities. A very enjoyable and reasonably priced stay.

Great room this time - positive surprise, since i basically decided not to come back ever because the food is not good! My new hotel was sold out and you have two pubs nearby that solves the issue.

Lo que más me gustó es el trato humano del personal.

The food was awful!.. and very over priced. Would not stay there again. Hotel very very overpriced!.

Put in a room next to the entrance. People outside the room shouting and laughing until 1am.

I've stayed at the property several times whilst attending a work training event. On a number of occasions I have been allocated a room on the opposite side of the hotel from the rest of my colleagues. When I queried this at check in, I was advised there were no other rooms available. What I also find disappointing is that one of my colleagues consistently appears to receive room upgrades, yet whenever I have politely asked, I am told that nothing is available. During my most recent stay, after reaching down to my bag at reception, I stood up and noticed the receptionist laughing with a colleague whilst looking in my direction. Whether intentional or not, it came across as unprofessional and uncomfortable. I have another work training session at the beginning of June and, although the Park Royal would have been the most convenient option, I have chosen to stay elsewhere instead. If staff are going to mock or laugh at guests, I would at least expect it not to happen within view of the check in desk. Very disappointing and not the level of professionalism I would expect. As a result, I will not be staying at the hotel again in future.

Great stay. Facilities are awesome and food in the restaurant was good. Hotels doors for the bedrooms are very loud so be sure to ask for a quieter room if you want a good night sleep

Staff were very friendly, clean big room however it was next to the main entrance on the ground floor so very noisy I had a child kicking a foot ball against the wall for ages. Good parking

Plenty of parking, good bar / food options. Room had proper A/C & not just a fan. Will stay next time we visit the area.

I was placed in a room right near the front entrance, where there was screaming and shouting late into the night. I asked reception multiple times to address the issue, but my requests were ignored. I then requested a room change and was moved to an even worse room. To make matters worse, when I requested a late check-out due to the poor experience, I was charged an additional £25. Overall, I am extremely disappointed with the service and handling of this stay.

An excellent hotel with very helpful staff. We have stayed before and will stay again.

What a lovely stay, room was comfortable, staff were so lovely, breakfast was great with gluten free options and almond milk available too, the spa area was in great order.

Very relaxing break at this lovely hotel&spa.The pool and spa facilities are 5 star -highly recommend.Showers very clean and pool and jacuzzi really good. Things which were oddly missing:safes or mini fridges in the room.Was inconvenient carrying purses around Breakfast though lovely could do with more vegetarian options and fruit/yoghurts etc Staff were lovely from Alison at reception to the staff at the Spa.I would give it a 5 star

Tv remote did not work. Breakfast supplies not replenished for quite a time after a large group consumed most of them. Room service failed to make up bed or replace used coffee cups. Who knows what else they failed to clean. Room generally felt tired.