Rating & Review Keseluruhan Super 8 by Wyndham Kenora

I travel a lot in Canada and Europe, staying in 2-4 star hotels, and I have never put in a review before for any of them. I am making an exception this time in the hopes that this reaches the management and they can make some small changes to make this hotel one I would not write a review about. The hotel itself was fine; the location was easy to access and a short drive from things you’d want to get to, the breakfast was mostly good (aside from burnt-black bacon), the beds were comfortable. Nothing to complain about there. Where the hotel fell down was communication, and I think it’s just down to staff not being fully trained: - we were not informed there was no elevator (other groups I saw checking in with different staff the next day were told) and we were not given the option of a main floor room (those other groups were) - we were not informed there would be no housekeeping on a multi-night stay because of staffing shortages, and we didn’t see the sign about it until we went down to get more towels because it was blocked by other notices - when I pulled the blanket back to get into bed the first night the sheets were dirty, and because they didn’t have enough staff the girl was on the desk by herself, so I had to go get new sheets and make the bed myself. I’m quite capable of doing all of that, but there was no apology for the inconvenience and that’s what irked me more than anything. The staff was friendly, just maybe not fully trained in customer service.

Excellent Breakfast!

Place need a thorough clean.

I like that youre nowhere near downtown. It adds a safe feeling in an unsafe city. Restaurants close by, fresh coffee and water daily in the lobby, clean rooms, and friendly staff.

Friendly staff, spacious rooms

The room was very pricey

Pre check in was great walked in and grabbed my keys

Quiet location. Close to restaurant. Friendly staff.

There was an overwhelming chemical smell from cleaning products in the hallway and room.

Very nice lakeside hotel

Enjoyed the stay

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Great staff

Had a pleasant stay, thx😊

Quick, friendly, competent

Quite Average

The staff are amazing. Very helpful and friendly, no gym on site but you do get free passes to the Community Recreation Center which is close by and well equipped.

The room rate was expensive, no housekeeping and limited breakfast options.

Staff were friendly

it was ok.