Rating & Review Keseluruhan Hotel Indigo SAN DIEGO DEL MAR by IHG, an IHG Hotel

Clean, dog friendly and convenient location.

Great spacious room with nice ocean view, great business center.

The front desk person was very nice and professional. Yet my experience afterwards was less than nice and professional. Though the room was clean the bed and bedding reeked of cheap perfume and synthetic air freshener. The room was adjacent to the bar/ restaurant and was very loud and noisy. The walls here are very thin. By the time I got into my room it was 7:30 pm and the bar was in full swing. As the night progressed the noise and activity increased. It appeared as though several of the bar guests were over served as evidenced by their yelling and screaming. At around 1:00 am in the morning a fist fight broke out. I wasn’t sure what to do? I thought about calling 911 but decided this property should have security so I called the front desk. The front desk who apparently thought all of this was normal said, “They will be finishing up soon. Don’t worry the bartender will be closing the bar soon” Needless to say I will not be coming back to this hotel and will be requesting a refund.

Very Run down exterior, confusing layout. Left luggage cart outside elevator it was there for whole stay in rain, understaffed, coffee maker couldn’t be accessed, just not good. Very small shower/ toilet room. We had large room but bathroom very small.

Check-in took forever and the lady helping us kept chatting with the other lady working and helping her guests. But the rest of the hotel staff were wonderful. The restaurant staff remembered us each morning we came in for breakfast. The doors could be quieter, so loud when a guest on any floor around us was coming or going. Loved the paper of restaurants, beach access etc i was given at check-in. Loved that there was a laundry room for us. I couldnt get into the pool by the lobby and the other suggestion is a microwave in the rooms. I sometimes drink my coffee slow to the point it gets cold, it would have been nice to warm it up. The property had beautiful views our room was taken care of when we were out. Parking was good and beach access was so close.

Great location, clean, pleasant, good value. Nice attention to climate issues.

Room cleaning was under whelming. Cost for pet was higher than most. Room and bathroom were spacious. Would have liked an easy chair.

The location

Great dog friendly boutique hotel in a great location

Minor nit The room is beside a path which is somewhat busy at times with arriving and departing guests and cleaning staff. The room I was in during a previous stay had hardly any traffic at all.

Property starting to show its age. Room 422 has no view at all. Housekeeping knocked on door at 8:15am which seems early for people on vacation.

Great room design, awesome ocean view, nicest staff. Super great location!!

Lovely

Great experience overall

Boutique hotel within very short walking distance to shops and restaurants. Peaceful and quiet with ocean views.

Nothing in expedia says about pet fee. I had to pay because I didn't have any other choice

Very comfy beds. Awesome shower with both a hand held wand and rain shower. Great flooring- no carpet. Big rooms. My only complaints would be that they should have a ledge in the shower for shaving legs and the hair dryer was not very strong. Would definitely stay here again.

Other than the bedbugs, it was OK. We've stayed here 3-times before, but the dirty sheets and bedbugs made it unpleasant.

Nice hotel and walkable to everything

View, pool area