Rating & Review Keseluruhan Best Western Plus Pembina Inn & Suites

Staff were top tier. Only downside was the noisy bra neighbour.

This was an uncomfortable stay. The front desk person was rude and took my cc and charged me even though I’ve already paid with it through the app. The area felt very unsafe and signs around the area that said there were issues with theft. I did not feel safe and the room felt gross with a sagging mattress.

The hotel and property was great, excellent condition, clean. Staff was very informative and effecient. The pool area was clean. Only some extra noise with kids running up and down the hall and jumping on the floor overhead.

The staff were very friendly & attentive

We got there late and was next to no parking left.

Decent value for a mid range hotel - staff was very helpful

Pretty good. Worn down a bit though.

Everything was good no complaints

Friendly staff, friendly people, nice rooms and just a good experience overall.

The customer service was exceptional.

Good stay late check in and was given wrong room but they fixed it ASAP for us

Great room, staff was excellent.

Horrible smell in rooms. I guess that's the reason they kept the exhaust fan in the washrooms on as you walk-in after checking in. In the morning I heard the family next to our table talking about the same issue and so did 2 of my co workers that stayed with me in their own rooms.

Dry nice clean very friendly staff. Definitely would stay again. 😊

I stay because the staff are friendly, the rooms are quiet and it’s close to everything.

Great place to stay

The room was clean and the staff were courteous and pleasant to work with. They had the best hotel breakfast we ever had and we have been in many. Many breakfast choices. Definitely will stay there again. Convenient to all the places we had to go.

Staff was pleasant. Breakfast was awesome with just the right amount of options for our family. The room was clean but the bathroom was small. It also has a bit of a musty smell to it and the temperature in the room felt odd because it got warm at different times of the night. The pool/hot tub was just right and we appreciate the regular cleaning. We also appreciate how well lighted the parking was. Our family definitely enjoyed our staycation.

Got a bad cold as due to no heat and had to live with a friend the first night. The hotel knows about it.

Very clean, very quiet and comfortable stay