Friendly attentive staff, lovely breakfast

Everything from check in to service, food, spa treatments amenities were incredible

Nice comfortable hotel.

Another wonderful stay at the OGH. The staff here are world class

Excellent property and staff.

Great location in St Peter’s Port. Good pool and outdoor area. The best part was the outstanding staff. All of them were very accommodating and friendly. Christina was exceptional she remembered everything you asked for, constantly smiled and a delight to be around. World class service. The hotel does need some updating and that is being addressed, however the hotel is immaculate, great breakfast choices and a very relaxing place to take a break.

Incredibly comfortable and well staffed.

A taste of traditional luxury. Full of charm and excellent service, the staff make this already wonderful hotel even better.

This was undoubtedly a fantastic hotel in the past, but it has seen better days. Very much due a refurbishment - e.g. the paint in the bathroom was peeling because the shower water constantly hits the wooden window frame. The staff try to provide a 5 star service, but there aren't enough of them which means we were often kept waiting, e.g. checkin took almost half an hour while the guest in front of us was given champagne and told all about the hotel. That's lovely, but not for the people behind them who just want their room. Breakfast was superb - excellently cooked, and great buffet and cooked to order options. Dinner was a huge disapointment. We got there early and the starter was absolutely excellent. But then it got busy and our main courses were poor (overcooked and under-flavoured), and service was non-existent. After half an hour waiting for the waiter to come back to take a drinks order, we went to the bar to get our own drinks. The hotel has all the signs of having great potential, but it needs a refurb, and it needs the staff to provide the service they have the bandwidth for.

A beautiful hotel with wonderful staff.

It’s a lovely old hotel , just a bit constrained by its location. Our first room aircon was not working on the hottest night of the year. We were moved to another for the next three nights. The Classic rooms are ok but honestly, I have stayed in much nicer less expensive rooms on the island. You are paying for the location and the absolutely top dollar service from the hotel team. They are fantastic.

Fantastic hotel they couldn’t do enough for you and everything was provided even sun cream by the pool. Downside is it’s at the top of a big hill and not very big rooms.

A fantastic hotel with excellent staff. Food, location and facilities are all first class. A truly five star experience!! We will be back.

All went well

Very friendly staff. Property was clean & felt safe as a female travelling alone.

The quality of service we received at this hotel was better than we've experienced for many years. I have nothing to criticise about The Old Government House. We had a wonderful stay.

Lovely hotel. The staff were fantastic and went above and beyond to make sure we wanted for nothing.

An eclectic property with fine facilities, eclipsed by the friendliness, helpfulness and initiative shown by every member of the team. It is rare to find such a great hotel

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Just lovely