Rating & Review Keseluruhan Hawthorn Suites by Wyndham Rancho Cordova/Folsom

This place came with a huge fridge and a huge room .. furniture was a bit out dated and was very worn out but over all ok stay

Our room was DISGUSTING. We knew there was going to be issues when walking down the hall there was a trail of half eaten bread slices that started right next to the reception desk. When we walked into the room there was an offputting odor. We were on the first floor and windows were left open, (this is not a great neighborhood). Fire sprinklers were wrapped in plastic. Overall didn’t feel like a safe place to be. Mold in the bathroom and kitchen. Piles of dirt and hair left in the corners of bathroom and kitchen area. Food and toothpaste on the walls. Shower had sticky crap on the floors and walls. Food was still on provided utensils. Old coffee left in the pot. We brought in sleeping bags because we didn’t trust the cleanliness of the bedding. Which was CHEAP. The room was in disrepair with the dresser and microwave missing pieces and smashed in. The toilet made an unholy noise with every flush. When I spoke to management they refunded the night and blamed renovation for the condition of the room… I think otherwise. Anyways this place is a Dumpster Fire.

The night guy with long hair was awesome and very helpful. Any other staff I encountered, especially what seemed to be the day manager she was a woman and all the housekeepers were a huge thumbs down. I was made to feel like a bother for switching out my towels on day 2 and for anything else I may of needed. The woman staff there are unfriendly and had stank faces!

As above

It’s good and convenient to my sons tennis tournament location

good stay

Hotel is a little worn, but that's okay. Bed was comfortable and clean. Breakfast was missable. But the main problem was the floor of my room - it was filthy. See the photos. I don't know if that's dog hair or human hair, or both flying off my shoes when I cross my legs, but the floor was covered with it. Looked like it hadn't been swept in weeks. Don't know if it was just my room or a general problem, but I won't be going back to find out.

Was good

We stayed in the family room. The bottom bunks mattress felt like it was broken in half. Many of the electrical plates felt like they were coming out of the wall, broke or didn’t work. No chair for the desk. The tv was in a weird spot. The breakfast was okay. Just your basic. The staff was super nice and accommodating. NOT ENOUGH PARKING

Great place to stay for the hang town nation , close by the event , we stay every year

It was a clean and quiet room recently updated bathroom, new walk in shower and fixtures, the rest of the room could use the same updating tired could use a a pop of color and updated furniture.

Walked in and immediately noticed the couch was dirty. The bedding had hair on it and the bathroom counter had hair and what look like makeup. The fridge had someone’s food who stayed there previously. There was no trash can to throw it away. No phone in the room so I called using my cell to let them know and if we could get someone to clean and change the bedding and the guy said they didn’t have anyone but brought up new bedding and two small towels so I can wipe down the counters. He didn’t take the food out the fridge so I had to leave it in the counter so I could put my food in it. The room was definitely not cleaned, it was very obvious that they just had someone remake the bed and that was it.

People were very courteous but needed shower door fixed (wouldnt stay closed). That was never fixed. Also trash cans weren't picked up the day we were gone all day before returning about 700 pm.

The staff was terrific. The building is safe and secure and quiet, but overall somewhat run down. Our bathroom had no fan, maybe none do? Would be a good addition.

Great value. Great service. Conditions were acceptable

There was a roach in my room as well as some mysterious gunk on one of the nightstands. Also immediate cigarette smoke smells, and weird mildew smell throughout the building. Staff was helpful. For some reason housekeeping was at like 3:30pm. My curtains didn’t close all the way and my room was next to some bright lights in the parking lot which was annoying. Breakfast was decent, though I have doubts about their food safety, considering the roach I saw at the end of my stay. Would not reccomend nor come back.

We did not get the adjoining rooms that we asked for, and needed to be able to call into rooms-but there were not working phones. They could not get our rooms right next to each other.

Moderate pricing and excellent location

For a quick overnight this hotel is ok wouldn’t want to spend more than that here. The shower handle fell off in my hand, the bathroom was gross, missing caulking, weird stains all over. The kitchenette sink still had food in the drain. The pool was dirty. Like I said for a quick overnight just to sleep it’s ok.

Bathrooms and floors are renovated with latest styles. Quiet guests.