Staff were wonderful

Amazing location and clean property.

Relaxing and friendly stay at Aressana. Eleni at reception went over and above to recommend places to visit on the island and the best restaurants to avoid the crowds. Breakfast is all delicious and the staff everywhere are so welcoming.

This hotel is in the perfect spot!! Everything is in walking distance and the place is spotless!! Staff was very helpful and set up our airport transfers for us which was wonderful. Our room had a beautiful view where we watched the sun rise on our last morning. Breakfast was included and it was very good. Lots of options!!! I feel like we really got lucky with this place!!

The staff were exceptional and went above and beyond to be helpful for everyone. The breakfast was good. And the location is perfect if you’re killing to stay in Fira.

Amazing hotel. Super clean love it.

Very friendly and clean

From the moment we walked in the staff was excellent. The rooms were beautiful. Everything was a wonderful experience and Santorini.

Very nice to have the private pool. The room was nicely set up for a family. The staff were amazing!

Hotel was pristine and the staff were incredible. Very helpful and attentive. Fantastic location too, 10 out of 10

The chef at Aressana is amazing! Best food we've had in all of Greece! From the chefs welcome, to the amazing views, Aressanas customer service is perfection. The location is also amazing, in the heart of everything you want to see in Fira!! Would definitely stay again!

スタッフの感じが良い。清潔な部屋。プール。美味しい朝食。 立地が最高！ とても快適なホテルです！！

Lovely place really enjoyed the room service and the vibe and location is so convenient

Friendly staff, clean rooms, tasty food. But most importantly, perfect location - deserves six stars. Highly recommended.

The location was perfect for walking into Fira and the main bus station was close. The staff were extremely friendly and helpful. The pool area was superb and not over crowded.

It would be great if breakfast was at 7:00

Excellent hotel and staff.

When our family choose to book Aressana SPA, we expected to have a pleasant and a very good customer experience. Unfortunately, that is not what happened. We rented a car and drove to hotel using the hotel address on Maps. The hotel is in a non-driving zone. That’s fine, but nobody told us that the hotel offered zero support for a family arriving and/or staying with a rented car. No parking lot. No valet. Their solution was “park at a supermarket parking lot nearby”. Well, I thought there would have some spots available for the hotel at the supermarket parking lot. But no. It’s just a lot for everyone. Terrible experience. One night, it took us 90 minutes to find a spot. Even worst was the hotel manager. On Saturday evening I asked to speak to him/her. The manager wasn’t there. That’s fine. I told the staff that I would leave on Tuesday morning and would like to have him/her call me or look for me. Well, the manager did not. That’s not what you expect from a SPA hotel. Again, going to a SPA hotel you would expect much more as a customer experience than the one our family had. So, if you plan to drive in Santorini, don’t stay at Aressana SPA. It was, by far, the worst hotel in our entire trip, and the most expensive.

Huoneessa oli luteita

Las instalaciones están increíbles, el hotel está súper limpio y el servicio es excelente. La comida es muy rica. Muy buena ubicación.