Great

Très bel hôtel sur les rives du lac Pichola. Calme et tranquillité assurés. La chambre était immense avec vue sur le lac magnifique. Jolie piscine qui donne aussi sur le lac; en fait l’hôtel a les pieds dans l’eau littéralement. Il s’agit d’un vieux palace très bien entretenu au sein du City Palace d’Udaipur. Tout y est calme et beau, la vie de château avec un personnel souriant et toujours avenant. Nous n’y avons séjourné qu’une journée faute de temps. Nous y reviendrions volontiers!

If you are looking for somewhere special to stay is Udaipur then this is it. Everything is brilliant and you get early access to the Palace Museum grounds so you can get in early and take pictures on your own. Food at the restaurant was great, both Indian and Asian styles. One starter is large enough for two people,. We would stay again.

Excellent service throughout, beautiful room with amazing views, delicious food for all meals, really enjoyed our stay particularly Udit & Lal Singhs service.

We had changed from the Taj Lake to the Taj Palace because of a rude email, and it would seem the Taj group in general needs basic training in customer relations, as it was no better at this one. This was not a positive experience and as the restaurants are in public space, you get questioned with “what room are you,” when going back into the hotel. Sadly there seems to only be a focus on money but zero on guest experience. Pro- One kind guest relations officer who organized cough medicine for us. Cons- Accessibility prior to check in and post checkout. It got to the unbearable point. I was confused had I not paid to stay at this hotel? Increase rudeness by staff at gates, especially if you pay and go to museum. Had to prove we had been staying at hotel to get access back by one of the rudest people ever. Literally had to find the booking on my phone and show I was a guest of the hotel. This happened another two times. Why does the hotel not give you a day pass if you no longer have, or yet to have a room key. The windows of the room do not open so no fresh air. Left absolutely hating this experience and will never book with the Taj group ever again.

A refined heritage hotel overlooking Lake Pichola with beautiful views of the Lake Palace. The property has a calm, dignified atmosphere with authentic old-world charm. Rooms are spacious and elegant, and sitting by the window with a cup of tea watching the lake was a highlight of the stay. Service was warm, attentive, and true to Taj’s reputation. This is understated luxury rather than flashy — ideal for travellers who appreciate heritage, tranquillity, and timeless elegance. A memorable and graceful stay in Udaipur.

Amazing location , room and great staff

The hotel was set in a beautiful location with stunning views. The rooms were spotless, and the staff was exceptionally helpful. The highlight of the stay was the fantastic breakfast spread along with the breathtaking views. I would highly recommend it to anyone.

This is an absolutely gorgeous location on the water and the staff and hospitality is superb! Bed was also very comfortable! My only complaint is that the hotel very seriously needs to upgrade its electrical outlets and furniture.

Staying within the City Palace is a double-edged sword: you get historic opulence, but deal with cramped rooms and dated plumbing. ​The biggest drawback was the logistics. Since ride-shares cannot easily pass the main palace gate, ordering an Uber was a constant struggle. Getting a cab to the airport turned into a 30-minute ordeal, eventually forcing us to use the hotel’s shuttle at four times the price. Furthermore, the hotel’s internal golf carts were unreliable; once we had to wait 15 mins for one, one night at 11:00 PM, the guard couldn't reach reception, and we were forced to walk up the hill ourselves. ​Staff communication was equally frustrating. While everyone was incredibly kind, their information was consistently contradictory. For example, when we inquired about the hotel’s walking tour, the receptionist told us to meet at the desk at 3:55 PM. When we showed up, a different staff member informed us the tour actually started elsewhere and sent us on a golf cart to a crowded gate with no further instructions. ​While the hospitality was warm, the lack of coordination and inaccurate information—issues easily solved with better training—made for a lackluster stay.

A rede Taj está envelhecida, mas a unidade de Udaipur ainda mantém um bom padrão de qualidade. O ponto mais alto é a sua localização, ao lado do Palácio e do lago.

The hotel is stunning and the staff very friendly, however, 2 points to mention: - the windows of our lake view room were very dirty, and sealed, which ruined the view. - on the second night, the swimming pool area was closed for a private event, and the guests were not able to access the premises

Overall its Okay

Incredible location, bespoke personal service, small hotel feels very welcoming and homely. Excellent staff, food, security, view. Faultless.

impressed by hospitality , food quality excellent heritage interior and well maintained spaces in and around worth visiting

Incredible staff! Especially Graci!

Excellent hotel in a tranquil location. Staff were warm and courteous and even prepared a surprise birthday party for me which was very touching. Great value for money and highly recommend a visit!

It was amazing experience

Location, ambiance, service, and food is very good. The hotel is on lake, a tourist hub, gives you a feel of old times.

Everyone at this location was amazing! Right from Bharat (at entrance) Sonali (at check in) Kishan, Pawan, Gaurav, Ayush and Uday (cart driver) paid attention to every detail and made us feel welcomed. Location of the hotel is spot on. Great place to stay in Udaipur if you want view of the lake and easy access to the city. Their food is great too, would definitely recommend this hotel.