Rating & Review Keseluruhan Staybridge Suites Colorado Springs North by IHG

The property is in a convenient location with sizable rooms, but that's where my compliments end. My truck was broken into overnight and I found it with broken glass, everywhere. When I notified the front desk they said, "It does happen sometimes." and then they notified me that they didn't have any security cameras outside. The walls are paper thin and you can hear your neighbors even if they have a normal conversation. The carpet smelled dingy in the halls and stairwells. Overall this property needs an update or at the very least a deep clean. They should invest in security cameras to help protect their guests!! They did refund the 2nd night of my 2 night stay when I let them know I didn't want to stay the 2nd night, but they didn't offer me any sort of refund or compensation for the inconvenience of my truck being vandalized. I'd recommend finding a hotel further north and away from this area so over-run with vagrancy.

Love the room! Very clean and cozy! Breakfast is overwhelming with nice cold yogurt, fruit, granola, eggs, bacon, waffles, bagels, and more including all the toppings. Beautiful views! My only small complaint were the pillows. You do get around 5 in the room, but did need to keep fluffing it all night. But definately a very well maintained hotel. Very quiet. God bless! Would stay again!

The kitchen and house keeping staff were friendly and helpful. Unfortunately the pool is an outdoor pool, and we stayed in March and had to use the much smaller and crowded Holdiay Inn pool. The web site did not make this very clear when booking. Also there were complaints about the doors slamming, but this could easily be fixed if the door hinges were replaced with the proper slow closing hinges.

Great location, comfortable and great service.

This was by far one of the best experiences! Staff was amazing! Amazing breakfast! And they were renovating so our room was available but they upgraded us to a two bedroom, 3 bed, and two bathroom room! It was like being in a apartment! It was an amazing experience and we will definitely be back!

It was very clean and inviting. The HVAC was quite loud for sleeping. Amenities were quite good.

Friendly staff, comfortable and clean bed, and nice room with a kitchenette.

We had a great stay. Room was clean and comfortable. Breakfast was plentiful. Lots of guests with pets so keep that in mind. Didn’t bother us but if you have allergies could be bothersome. If weather is icy parking lot could be problematic.

The staff was amazing; the manager went out of his way to be accommodating

Really nice property. Quiet and clean building, although some remodeling was going on. The location was convenient for my needs.

I couldn’t get the TV to work, otherwise my stay was pleasant.

It was ok. Not the cleanest, the rooms were super outdated and patched. Staff was wonderful.

Room was clean and just as advertised. Staff was great and the breakfast always had ample options and variety each day. It more than fit our needs with two small children and there is tons to do within 15 minutes or less. Could not have had a better experience for what it was; a clean safe hotel with great staff and hot breakfast

Good place

Beautiful stay , very happy

Tidy, clean, convenient

The staff was kind and attentive. The breakfast was great every morning. We spent Christmas week there and were not disappointed. Thank you to the staff for working and being there for us for the holidays.

Hotel is a bit tired so to speak... But it appears some renovation work is starting. Was nice to have breakfast in the morning. However, when we arrived our room was 55°, TV doesn't function well in the living room, TV in the bedroom doesn't function at all. Smoke alarm was beeping and the desk clerk had to return twice before installing new batteries instead of ones that were already used put there by maintenance apparently. Little rough on the check-in

Breakfast was great.The hotel was clean and friendly

We have stayed at the staybridge a couple of times and enjoy the hotel. The rooms are very comfortable and the breakfast is good