Friendly staff, clean room and comfortable bed. Easy access to Old Montreal shops and restaurants. We have stayed here 3 times and it is always wonderful.

The room was clean and most of the staff were very nice

Tout est très bien

The beds are incredibly comfortable!!

Room was beautiful, top floor with a balcony and large view of the City. Across the street from Notre Dame. Amazing location

Excellent service et personnels très accueillants

This was our second time staying here. The rooms are beautiful, clean and the beds and sheets are incredibly comfortable. The room was quiet, and spacious. The restaurant is amazing, and the spa is gorgeous! Perfectly centrally located! The hotel staff were all so kind, from the reception desk, the valet, the restaurant workers, house keeping- everyone was so welcoming!

Central location, walking distance to most places.

Room was immaculate and staff very accommodating

Great staff

The beds were very comfortable, and overall was a nice stay

Could not have had a better experience. 10/10!

The staff was very friendly and very attentive. The room was clean and the restaurant/bar on site was great. Drinks were amazing and breakfast was tasty!

Beautiful hotel! Loved the location and the cleanliness of the space.

Lovely hotel. Large room with great amenities. Staff friendly and helpful. The concierge Ricardo was super helpful and took up a couple of his recommendations for food and drinks and was not disappointed. He is a credit to the hotel.

The hotel is ideally situated and well appointed. Staff were friendly and helpful. Unfortunately, our lower level room was not adequately sound-proifed relative to adjacent construction activity or the nearby bar letting out during the wee hours.

We were not given the room we paid for. They told us that they had upgraded another customer to it the previous night. Because we had prepaid through Hotels.com, they said they could not refund us the difference in price between what we'd paid for and what we were getting. They ultimately gave us two roomwould have been okay hadprepaid through

The room was quaint and nicely decorated. The front desk staff was very friendly and helpful. I’m giving three stars because the cleaning staff seemed to always be lurking in the hallways waiting for people to leave the rooms. We had two rooms for our family. On our last night, my son left money (not a small amount) on the desk. When we came back from dinner the money was gone. He learned a lesson to not leave valuables out in open sight, but clearly the money didn’t disappear. It was taken. Housekeeping had been in the room to drop water and chocolates for the evening; a nice treat, but not deserving of a $170 tip if that’s what the staff is claiming.

The room was spotless and staffs were all very courteous, from our arrival to our departure.

Very courteous staff