Very comfortable room, beautiful view, excellent food, helpful staff, great location.

Sono anni che pernotto in questo Hotel per i miei viaggi ed è uno dei migliori. Posizione, accoglienza, servizio e comfort.

Kamer netjes en schoon

Stanza vista mare, hall, colazione

Personal sympathisch

Quarto muito bom. Bem localizado perto de bares, restaurantes e do Porto. Equipe do hotel prestativa.

La habitación muy amplia

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.

Superbe séjour et accueil parfait. Gianni au petit soin lors de l incroyable petit déjeuner : une variété impressionnante, merci.

La camera era pulita e confortevole; la collocazione ottimale e suggestiva; la posizione centrale; colazione era varia e fresca dal dolce al salato; il tutto molto curatoli personale cortese e disponibile

Colazione a buffet di qualità in una sala spettacolare con vista sul Porto Antico e personale cordiale, attento e rapido a soddisfare qualsiasi richiesta. Camera spaziosa e silenziosa

Very noisy room The wind was blowing

Lovely location and staff were very helpful and friendly

Great service

Ja

Stanza ottima. Personale gentilissimo

Great location and all the staff were very helpful.

Ao lado da Marina, localização excelente, perto do Aquário e de vários restaurantes. Atendentes simpáticos, excelente café da manhã. Ermanno uma graça na recepção. Visual incrível no café da manhã. Suítes excelentes.

Breakfast buffet was quite varied and delicious. We could walk most places from the hotel. Room was perfect and staff were delightful.

My favorite in Genoa