Rating & Review Keseluruhan Best Western Galleria Inn & Suites

Fabulous in every way. The staff was particularly helpful and friendly. Thank you!

Accurate to description

Rooms were not cleaned. Also towels not provided until asked for.

Very comfortable

The laundry facilities were out of service, the elevator door wouldnt always close. A staff member would come and bang on it ubtil it closed. The ice machine was out of service.

Close to the business district. Outdoor pool was a bit dirty, so i didn't get in. Normal free breakfast to get you going. Only stayed one night.

Great spot, 24 hour drive thrus nearby and convenient store right next door. 2 of us stayed 2days for a show at the NRG stadium not too far easy to get to. The fridge in the room was actually cold too.

Great staff, comfortable bed and pillows. Just make sure if you are traveling with someone with disabilities, you request an ADA room. The toilet is only about 12-14 inches off the ground.

Bad

Everything is always so well kept, and the staff is very friendly

have nothing to say

Good stay

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

Was dirty, they never cleaned our rooms, and I don’t know what insects bites me, my back is hurting… terrible service

En general muy bien, excelente ubicación, hay un HEB a un costado, el personal amable, el desayuno siempre fue lo mismo, pero aceptable.

Very Professional and Hospitable!

El hotel es limpio y ubicado cerca The Galleria Mall, pero desafortunadamente en las habitaciones se escucha mucho ruido

Good stay for the money.

The room was neat and had a fridge. I highly recommend this hotel. Friendly staff and close to everything you need, including a gas station next door.

Musky smell