Check in was super easy and fast. The individual who checked us in was so friendly and went above and beyond. She even called the room 30min after we checked in to make sure everything was to my liking. And brought us extra blankets and pillows that evening as well as my daughter who was cold. I will definitely be making this my go to every time I'm in Surrey. Room was updated and very clean.

I asked for

Nice spacious room, quiet and perfect location for what we needed. Will stay again.

Parking was secure. Kitchen was fully equipped. Room was very spacious. The only complaint was there was very little water pressure in the shower. We were on the top (penthouse) floor so that might have had something to do with it.

We felt unsafe without an extra lock on the main door and NO lock on the balcony door. There was no toilet seat cover and the wifi was not working.

No air conditioning, old and overpriced

The bed was very comfortable! The team was friendly, and I really enjoyed my stay.

Walking distance to mall. Suite was very nice. Renovations going on, sparce breakfast, no sitting area in lobby.

Ver clean and nice

I’m sure that it will be nicer once the construction is over.

Was good

Our room was not ready so we had to settle with a room with no view at all, but otherwise the hotel was clean.

Great stay

Bed and pillows were very comfortable. Modern equipment in the room. Very well set up of furniture and big tvs in both bedroom and living room. Bathroom could have been bigger.

Awful - give this a big pass. Undergoing renovation but no notice about this or alternate services available. When I asked about the advertised business services, was told to go to the mall across the road. No help or support for the business services that are required for the next day either. At a minimum I would’ve hoped for a late checkout so that I could continue to work in the room. I asked to speak to the manager and was promised he would phone me the next morning. When that didn’t happen I went down and asked again and was told he was in a meeting and will call me afterwards… Still waiting…

Nice place. Felt like home

I think we got a reduced rate due to some construction. We had a 2 room suite on the 12th floor with a full kitchen!

It was a great place to stay with my family. Close to malls and there are plenty of restaurants close by.

“Overall, I had an excellent stay. The property was exceptionally clean, and the staff were welcoming and attentive, which made the experience very pleasant. The only consideration is that the rates are on the higher side.”

Overall is a great place for families. The full kitchen and washer and dryer in the unit was very convenient. No breakfast but the location is very close to shopping center.