Hot tub was luke warm, you could hear people running and chatting in the hallway all hours of the night and into early morning. It looked like our bed was broken

We stayed for 2 nights, amazing place can’t complain!

Great clean hotel Kids enjoy the water park Pool side rooms are awesome

It was great

Good service clean room

The room was very clean, the staff were friendly and we had a great time celebrating my daughters birthday!

Room and hotel was clean. Staff were very polite

We always have a wonderful time staying in Seven Oaks; it's always excellent!

I’ve been staying at the 7 oaks since I was a child, I quit bringing my own children here a few years ago as it always seemed to be one thing or another that was disappointing. This time… The room was clean, staff was accommodating and we all had a blast!

The room could have been cleaned, the floor was so dirty I washed it!

Staff was good. Room was newley renovated, but the room wasnt very clean. Splatter of some sort in the tub and up on the walls in the bathroom. No mattress protector on the bed mattreprotecto

The check in was great and quick

Bed bugs The hotel made extra unauthorized charges on my credit card

I booked queen beds and think I only got doubles. The room had a weird smell and th floor was very dirty and sticky so I cleaned myself z. The front desk staff was amazing with my 2 bookings and did what they could so I didn’t have to switch rooms. But when pay more for pool side should have got money back.

Bed bugs

Fix toilet running so can flush

Very nice staff throughout. The hotel was being worked on while we were there for 5 days. Looks like they were doing a thorough reno.

Clean room, amenities were great staff was great

Rooms need to be more cleaner.

Room was small.