Rating & Review Keseluruhan Oban Bay Hotel

Amazing stay and staff was excellent! Courteous,kind,and extremely polite. We will definitely return Only deal was the mattresses could be updated a bit for a bit of added comfort Overall A+

Oban Bay Hotel is excellent. The staff are brilliant, the food is 1st class and the hotel is modern and clean. It’s very close to the centre of Oban and has beautiful sea views

The Oban Bay Hotel has a fantastic location—stunning views, easy access to the waterfront, and within walking distance of the town’s best attractions. For that alone, it’s a convenient choice for exploring Oban. However, our recent family stay revealed some serious housekeeping and maintenance issues. Stained carpets, worn furniture, and a general lack of upkeep in rooms and common areas made the stay feel less comfortable than expected. For a hotel with such potential, a refresh in cleanliness and maintenance would go a long way. Additionally, while the reception staff weren’t outright rude, they often seemed indifferent or unengaged, even when approached politely (as our family always did). A warm smile, proactive assistance, and basic customer service training would significantly improve the guest experience. Hospitality is about making people feel welcome, and that starts with friendly, attentive staff. With some investment in upkeep and staff training, this could be a truly lovely hotel. As it stands, the location is its strongest asset—but the rest needs work.

I spent two nights in the Oban Bay Hotel - it’s in a beautiful location overlooking the sea front which is ideal for watching all the ferries coming and going. The staff were all helpful and friendly with a good sense of humour. The breakfasts were excellent and the French toast, bacon and maple syrup with the addition of vanilla ice cream was certainly a first for me and surprisingly delicious!! I would happily return for another break in the future.

I liked everything about this hotel,from arriving to departing, all the staff were very friendly and helpful,flawless

Trevlig personal och receptionen samt restaurangen ligger fint med utsikt över vattnet. Dock väldigt otillgänglig. Väldigt mycket små trappor och trånga gångar. Så har du massa packning eller någon med rörelsehinder är detta Hotel inte för dig. Rummen små men rena och hela. Ett bra hotell till ett bra pris. Inget över det vanliga :)

Great comfortable hotel right on the water fromt

What a lovely hotel. Stayed for 2 nights to celebrate my brothers birthday. We used the thermal spa experience. Great to use the outside hot tub. Very friendly staff and personable staff. Great value for money. We're definitely going back. There's lots more to see. Thanks you to everyone who made our stay a memorable one

We really enjoyed our 2 day break in this hotel. The staff were very friendly and helpful. The hotel itself is lovely and spotlessly clean. The veiws from the lounge are beautiful. My only disappointment was the breakfast, everything else was perfect.

Room small Shower had no door so floor floods. Skirtings etc in bathroom dirty due to wet. Stains on carpet Tv broken This was room 135

Lovely hotel. Parking spaces limited

The spa experience was the best ever!! Great place will be back and highly recommend

Helpful staff, great rooms, easy walking distance from the centre. Just a great overall package.

Good hotel in great location Food excellent and room comfortable

Disappointed with the cost of hot tub as being guests in Hotel

Very dog friendly & reason for booking. Lovely view from verander & front conservatory seating. Short drive to Ganavan Sands which is a lovely sandy beach with loos & a catering van. Comfortable bed & decent shower. There is valet parking but I didn’t book it & glad not to as it’s only about 4 spaces in a small area behind main hotel building. Voices of people speaking there carry very loudly to bedrooms overlooking it. There are a couple disabled spaces & a couple of charging spaces only at front. You can park whilst unloading luggage. Otherwise hotel recommended the free parking behind the scout hut behind the cathedral a short uphill walk away. I parked there for a few hours & so little space to manoeuvre to get out that I didn’t bother again. I found that after hours parking in a space about 100 meters along seafront is free overnight. By putting in my card I discovered it only cost me 20p to park until 910 am next morning. I couldn’t find a way to get the completely free overnight ticket but I think wardens don’t start til 9am anyway. Hotel food was great quality. We had afternoon snacks on the outside veranda, a lovely evening meal & breakfast in the conservatory restaurant. Dogs are ok everywhere in public areas except the grill room. Really v dog friendly. Wld recommend for dog owners.

Totally unsuitable for a person with a disability. Too may stairs, very small rooms. Bathroom so small knees touched the shower doors when sitting on the toilet. Lift has doors that close too quickly. My husband would be half way out, walking with a walker and get hit by the doors despite my efforts to keep them open. Beautiful views from the front but we were in the back over a car park. I had asked for accessible room and was not told they had none.

It is a lovely refined property , with attentive helpful staff. We arrived an hour before Check-in, waited 30 minutes for our room to be ready, then checked in. We were surprised with an early checkin fee as we checked out. I don't like surprise fees this should have been explained up front

It was fantastic! Gorgeous place