Rating & Review Keseluruhan Sketchley Grange Hotel & Spa

Hotel is at end of quiet lane, looks good, we had a nice room, and staff were friendly. We were there for one night, not having dinner, so breakfast and WiFi both important, and both poor, hence only 3 stars. WiFi constantly cut out. Hot breakfast items on buffet, even though we arrived with 40mins to go, looked tired, and as though had been there a long time, including rubbery fried eggs (we did get a newer set after pointing out the inedible first one). Processed sliced bread for the toaster, no nuts, seeds or standard muesli (there was gluten free) mean that a healthy breakfast wasn’t really an option

Very good

For my 50th birthday- loved it - was what I needed

Good spa facilities very friendly and helpful staff. Rooms a little dated but would recommend to anyone. Also double beds are very small.

Lovely hotel, fantastic rooms and very comfortable, I would definitely visit again, staff were friendly and very welcoming

Perfect base for scuba diving at Stoney Cove

Uncomfortable bed, rubbish lighting, awful shower

Lovely comfy stay

The family room was huge! So much space for us which made it very comfortable. The beds were so comfy. Bathroom was also huge which was great. Breakfast was lovely. Staff were really helpful.

Good hotel didn’t like seeing smoking related rubbish lying around outside room windows receptionist on arrival very good

Loved it, perfect getaway

Great room exactly as per description.

Niet de meest vriendelijke receptie. Bewegwijzering op de eerste etage kan beter. Dit wordt niet goed aangegeven door de smalle gangen. De roomservice kan ook beter. Ik gaf mijn creditcardnummer door maar moest van de dame die erg onvriendelijk was naar het restaurant komen. Daar aangekomen was er niemand die iets van af wist. Gelukkig heeft een vriendelijke dame die de situatie begreep de bestelling snel opgenomen. Dank hiervoor.

Very disappointing additional ten pounds charge policy for use of spa facilities. This was stated due to my reservation having been booked via Hotels.com. The additional charge was not disclosed at time of booking, not acceptable. Food of a very average standard compared to my previous stays at Sketchley Grange a few years ago.

Apart from pubic hairs in bath all ok

We spent 2 nights and it was very lovely..services rendered by front desk was super-duper good with complimentary upgrade when it was known this was our first time @ Sketchley 💃 Breakfast was not bad as well, nice options to choose from.

Good parking. Very friendly and helpful staff. A very clean hotel, including immaculate bedroom, with a great size bed. I personally like that they continue to provide coffee facilities in the room. Great Bar food was hot, tasty and a good helping. (I liked that I could eat proper food, early, in the bar area (not just sandwiches). Breakfast was comprehensive, with fresh fruit, yoghurt and pastries, but also a full range of hot items. (including black pudding).

We had a friendly welcome and the room was spacious and perfect for our needs. The spa was very busy, but that's not unexpected on a Saturday afternoon. The restaurant was disappointing, although the food was nice and good value, mine was not cooked through. I sent the food back and it was re-cooked but it impacted the enjoyment of the meal, and I was surprised that there was no offer of a free drink/desert/meal for the inconvenience this caused. Breakfast was plentiful with lots of choice.

Have stayed here about 5 or 6 times for work since August, generally always been OK. I think it does depend on what side of the building you get. I was in 111 and to say it was cold was an understatement. I did stop at reception first day to ask to sort and on return no note or anything, rang down and Josh who was very helpful said the air con was set to dehumidify? Heater in the room as clearly system is faulty as I couldn't change from room. Kettle burns when you poor as steam leaks, door to bathroom really damaged, cold tap on bath didn't turn. worst bit, (only kidding) got some extra tea bags from reception and when lady came in on Wednesday she took them away. No idea why, I clearly wanted them...

From the moment I arrived and throughout my week's stay, the staff were professional, friendly and efficient. My room was very clean and maintained. Breakfast was excellent and good quality. Bar food I can't fault. Only downside was the water in my room was cold on the first morning (Immediately put right when I reported it), howver, water pressure was vey low.