The front desk was very unhelpful when we arrived. When we asked for help, she told her we will have to manage on your own. they absolutely do not know the meaning of guest services You have to park in a parking garage, which was difficult to find. The spaces are so tight that the attendant has to come out and give you directions. Also, it’s very full $21 a day you cannot drive up to the front of the hotel since its entrances in an alley. The breakfast was like a continental.
we asked at the front desk if somebody could help us with our luggage and she said no one was available. They also leave the front desk about 8 o’clock so you’re on your own. The room is lovely. It was clean and we enjoyed our stay after the initial shock of having to manage all that. If you have a car, just be prepared.