Should give more information about how high up on a hill it is. While it does have a nice view of the city I wouldn’t recommend it for anyone who has problems walking. I didn’t want cleaning the first days but that resulted in the staff totally overlooking my room the days I did request cleaning. When they were cleaning it was not done properly. Not impressed. Also, I needed help with the luggage from third floor, where my room was, as the elevator only goes to second floor. No one showed up so I had to do it myself, which isn’t good when you have problems with your shoulder.

Breakfast was great. We walked everywhere from the hotel. Lots of shops, pubs and restaurants. The hotel has a history worth reading. We had a great stay.

Hotel lobby was great but the room smelt of damp and musty, couldn’t open the windows due to being above the kitchen and the vent noise. No hot water in the morning to shower! Disappointed as the hotel is large and looks great from the front. Staff were pleasant.

Very cute bar area

Friendly staff and clean room. Appreciated having a dining option on site.

Would stay again but definitely wouldn’t eat here - Clean modern and comfortable rooms with easy parking! But North restaurant poor at both dinner and breakfast. Food was ok but dinner front of house staff were dreadful, very poorly organised, slow, rude and kept forgetting what had been asked or what they were supposed to be doing. At breakfast, options for food were very low and very limited with lots of items running out and not being replenished, even when asked if there was more available.

Hotel was in a good location, hotel was charming. First night dinner was excellent. Next morning breakfast and service was terrible (1 out of 5 the most). Food selection was non existent, took the staff forever to refill the buffet and staff looked like they wanted to be somewhere else, definitely not friendly. Would not do that breakfast inclusion again.

It is a lovely building well desigbed and maintained and the staff are really nice.

Nice hotel, comfortable, warm. My only complaint was I arrived 5 mins after the kitchen closed after a long drive, I accepted they were.just finiahed and requested to get a sandwiches to which the chef declined my request.. ledt me a little miffed

If your GPS tells you to drive up Lover’s Walk and you are not familiar with the roads in Ireland reroute immediately!!! We had a gorgeous view from our balcony.. I would recommend hotel staff take an extra look around the radiator as we found someone else’s underwear hiding behind it. Overall we had a lovely stay and the staff was friendly. We unfortunately booked around the time of a wedding so we had to wait for our room despite not being attached to the party. We also had to endure their shouting under our bedroom window at all hours. Paying €15 per person for buffet was also a little disappointing when I only wanted coffee in the morning.

Unique grand building. Staff were lovely. Hotel needs an upgrade, carpets and room were stale and musty smell everywhere. Parking is quite limited and street parking is only for 2 hrs. Access to room was terrible, two elevators and long hallways to get there.No safe or fridge in the room.The hotel is quite far away from main attractions. Fun little place around the corner it’s great pizza.breakfast was quite good

Nice hotel beds are a bit stiff for my taste and no ac

A delightful stay staff are so helpful and professional room was very comfortable

Well aftera long day travelling just wanted a warm shower after 5 mins of hot only running got a luke warm/cold shower . Toilet takes ages to fill so second person in is not happy told reception said sorry we will look at for next guest very dissatisfied especially cost for room for night

Had a lovely stay there only issue was the rooms are very warm.

Amazing historical building repurposed but kept tru to the Victorian age. Loved it!

We stayed for two nights our room was clean and comfortable. Staff were quick to respond to any queries.

Don was an absolute gem! He is great company and service

The elevators would be better if fitted with a card pass. It would stop patrons noisy children from playing in them ; it prevents paying guests waiting until kids finish their mischief!!

The only good staff member was Ruth in the restaurant - the only friendly 1 (the only 1 who smiled). I had to move rooms as the 1st stunk of bleach and chemicals. It burned my eyes. I had to deal with a young girl (Emma) who's supposedly a mgr, but isn't a good 1. I was also told not to leave after I checked in at 4 as I wouldn't get a parking spot when I came back! The 2nd room was better