Rating & Review Keseluruhan The Sanderling

Great check in experience. First night here. Arrived at night. Great service and beautiful room.

Staffing was poor

Check-in was average. Easy parking. Room had about 30 mosquitoes in it. Not ideal. Nighttime brought more. The lower lobby of our building literally had 2 swarms of mosquitoes on the walls. We’re talking apocalyptic number of bugs. Easy to fumigate, I’d presume. Not relaxing. Not worthy of another stay.

I was skeptical when I read the Sanderling was ditching the coast guard orange umbrellas and cushions that were symbolic of the resort; however, I was pleasantly surprised how easy on the eyes the new colors are. It was a good decision. The new carpets, paint, color coordinations, they are all home runs. The Sanderling is the crown jewel of the Outerbanks. I have just one minor suggestion: Get rid of the two stroke engine powered blowers used to push sand back onto paths. Electric blowers are powerful enough these days and far less jarring.

Nice property and friendly staff.. would def come back,

The room was a nice size and clean. Had to ask for thongs that should have been restocked at cleanings. Will no stay there again.

Check-in experience was okay. Just handed a resort map and information sheet. Told that it had "all info" we needed. Found later that they should have been directing "traffic" to there new restaurant Theodosia. They made zero attempt to do so!!! It is not cheap to stay here. Really expected to be welcomed much, much better.

Staff

We have stayed at the Sanderling before and enjoyed our stay. Our complaint on this visit was the outdoor dining and lobby bar were not open. There seems to be a hard rule that everything isn't open until Memorial weekend. If you wanted something to drink you had to walk over to the restaurant which was not a quick walk. My husband also thought the landscaping looked terrible. Also a lot of the wood handrailing should be replace as the wood is splintering and is a hazard.

Great place!

It was nice, room had been recently updated. It was missing a bath mat so stepping out of the shower was very slippery. Also they were short on staff so checking in and out was a very long wait. I’m sure things will improve

Newly renovated room and bathroom was beautiful. Just wish chairs on balcony were taller so we could sit on balcony and see over the rail. Other than that it was perfect!

We came from Sterling, Va., to spend a few days at the beach. We were given a warm welcome by Heather who checked us in, showed us around, and gave us excellent suggestions about things to see and do. You would not be able to find a more gracious host than Heather. The Sanderling was recently remodeled and is beautiful. The beach is just a few steps out the door and was pristine. The Sanderling provides chairs, towels and umbrellas. The food was delicious and we ate frequently at the restaurant. Highly recommend this hotel and a special shout out to Heather for making our visit special.

Relaxing

Just stunning. We loved our room with the high ceilings, massive bathroom and big porch overlooking the sound. Felt very luxurious.

Really nice property, only reason I did not rate excellent for all is that they are on the tail end of renovating the property. The only negative is that the main doors are not locked and anyone can walk in, it appears they have it set up for key cards to be swiped to enter but during my stay, I never had to use as the doors were always unlocked an open, which I did not like.Other than that, it is a very nice place to stay and has great amenities available.

Great!

We booked 2 nights for Thanksgiving at the Sanderling. We really looked forward to it! The beautiful views, warm and friendly common areas with tea, hot chocolate, coffee, and cozy environment. However, it was no where to be found. It was an enormous disappointment. The hotel was not transparent about its construction and remodeling at the time of booking, nor any where on its site. Every guest we talked to was as surprised as we were to find sub-par facilities. If I had known in advance, I would have stayed somewhere else.

Property seems run down . Room had a nice view however rug had many stains and walls were stained too . We were not informed that they were under construction. Elevator smelled like a toilet . We took the stairs. Parking lot is very dark and we felt unsafe . Icing on the cake …someone stole a pair of earrings from room !

The location is beautiful especially with the priveate beach access. Also the main building l9kks nice and well maintained. Our room was in one of the side buildings. There as soon as you leave the room itself it feels a bit dirty and worn down. The doors and walls in the hallway have bumps and scratches. The carpet is torn and has stains. But the worst are the stair cases. The windows are covered with spider webs and dead bugs. All of this could be avoided easily and would lead to a better impression.