Rating & Review Keseluruhan Westgate Cocoa Beach Resort

Customer service was great and friendly

Front desk was very informative. Nice amenities

Pool is to small

Very family friendly. Private beach access. Only issues were older pack and plays along with some older appliances.

For the price, I was expecting much more. Our door looked out to the busy road and the rooms were tiny. We paid top dollar to be near the ocean, but in fact we weren't even that close.

Our spacious 2 bedroom/ 2 bathroom unit was connected to another room by a locked door, which unfortunately was not very soundproof and we had loud neighbors. It would have possibly been worth the money if the pool was heated but it was very cold and we did not use it. The hot tub was too crowded to get in. The drinks from the bar were good and the bartender was friendly. I did not order any food from the hotel and would have liked to see a more creative menu. The front desk staff were very helpful and pleasant and our room was clean. Around 7:00 in the morning someone banged very loudly on the door as if there was an emergency. I got up and cracked the door (with it still locked on the top latch) and there was a confused maybe 30 year old male wearing a security-looking uniform. Upon asking if I could help him, he replied he thought the room was empty, must be wrong room. Closed the door and re-locked. 20 minutes later the door OPENS and luckily I had the top latch hooked so it only opened about an inch. This time it was cleaners and they did not bother to close the door. Not a very restful experience, and I don’t think I would stay again which is unfortunate because the room sizes are awesome.

Really big studio, well furnished so we could it in the room. The resort was great with a pool, a spa and even a lazy river.

Pretty much we expected and it was a great place. I hate to complain but there was a smell in my room that pretty much knocked you over when you walked in. Best way to describe it would be to compare it to a mix of drain cleaner and ammonia. When I got back home and put my CPAP machine on…oh dear God it was that smell again! It took two hours to air it out. Great everything but being able to breath and not wanting to go in your room was a serious issue. I’m not a wacko that leaves bad reviews but this was way over the top bad.

Aged property past due for updates and renovations in all areas. Convenient for Cocoa Beach, NASA, and surrounding areas. Can get very crowded in-season and for holidays.

Stayed for a week with family. Great location. Room is huge, clean and had everything we need. Very happy with my choice to stay here. Pool area is great for kids, they had a great time. Will definitely stay again.

Everything was great

We stayed at the Westgate for two nights for a staycation from Orlando and we all had a blast! The rooms are beautiful and spacious! Our kids had the best time. Everything is super clean and comfortable!

Great for families or travelers who need the extra bedroom space.

Very well maintained.

I did book a room with 3 bed as we had our 2 teen kids with us .. they decided to upgrade the room to 2 kids, with out asking kids where not happy sharing a bed .. called the front and all other room where gone . Not really happy one kid had to sleep on the couch

Everything was awesome!….Sue the bartender was awesome!. Atmosphere was great! I did this resort 5 stars but there was one big issue…there was a security guard that was one of the most rude and arrogate security guards I’ve ever came across which did put a big damper on our vacation. I never did get his name but if you see a Native American security guard with a pony tail…look out! Also just a little thing…we wished they had bigger beach towels

Excellent customer service.

Check in time should be earlier and check out time should be later

Great place for a crew of 3. Clean and comfortable!

The incessant telephone calls for timeshare sales to become a member of the timeshare was intrusive.