This was the 2nd time staying at this property. Both times the Air Conditioning system did not work. The first room I had on this trip also had plumping issues. I moved to a 2nd room, and air conditioning still not working. Gave them another chance this 2nd time and was unbearable. Front Desk staff lied to guests saying the system was working when it clearly was not. Rooms were at 30 C.
I finally checked out after one night and went to another hotel with working Air Conditioning. Spoke to a manager before I left, asking for a refund, that he promised he would deliver, and after 1 week, still no refund. Avoid this property