This property was sadly disappointing. The disappointed begs with the foul odor that permeated the lobby. Staff were nice but not super friendly for being in the hospitality industry. Like they were just doing a job. Lobby was uninviting, the bar was more like a mall kiosk with some random seating nearby. The rooms don’t look like they’ve been updated since the 70s. The AC spewed mildew into the air. Paid more for an ocean view only to find out all rooms have an ocean view. We couldn’t bring ourselves to eat in the dining room. The front desk provided wonderful nearby options. Nothing on any booking apps mentioned the pool, a bar, and a restaurant are all closed. Even signage in the building still referred to them despite being closed for months. Housekeeping was inconsistent following our eco-friendly preferences (based on the placard in the room), never left the same towels, or a floor mat, sometimes made the bed and sometimes didn’t. Ignored the DND sign on the door and came in. Safe in room also didn’t work. The fridge was gross to touch and wobbled. The windows had hand prints all over them. On our last day, a guest in the lobby asked about our experience, said his was the same, and that he felt badly for bringing his wife and children there.
