Unfortunately our plans were canceled due to our flights being canceled. The hotel unfortunately would not budge on their

Amazing location, staff and the rooms were generously sized . Would stay here again without hesitation

Great hotel and staff Great location

Rooms are all quite different, so our room was different from photos we had at booking which showed a freestanding bathtub. Paid many hundreds of dollars for an upgrade, but it was worse, by noisy construction. Staff made it right though and were accommodating.

Gorgeous Hotel with great staff. We had a great time! Alsol Bar Artefact at the hotel was delicious and the servers so nice.

It was a wonderful hotel with very well trained staff. The only small issue we had was they forgot my wife's eggs at breakfast and when informed of the error after I had already eaten my food and she had finished everything else they brought her eggs and they were cold and obviously had sat somewhere forgotten for quite some time. The food however was wonderful otherwise. I would highly recommend the property however as in the big picture this was insignificant and did not lower our appreciation of our stay.

Everything excellent - staff very knowledgeable and helpful- breakfast and bar items spectacular

Hotel is in perfect location It was very hot while we were there and we were able to get back hotel and get some breaks very easily due to its location Place is very well kept but places like the gym and spa were very small

Excellent staff and close to restaurants and slightly away from the touristy souvenir shops

Couldn’t say more about the service staff, everyone was very helpful and went above and beyond to make you feel comfortable!

Excelente experiencia. Ótima localização. Quartos super confortáveis. Banheiro bom. Limpeza ótima. Equipe de funcionários muito atenciosa e cafe da manha perfeito, alem de um bar muito charmoso.

Exceptional service. Staff was very helpful- transport service around town appreciated.

Amazing stay. Subtle, understated luxury.

Quiet and beautiful property with everything we needed and more. Great hotel bar, gym and location.

We really wanted to love this hotel, but unfortunately it fell short from the moment we arrived. The gentleman who checked us in was unfriendly and unwelcoming, which immediately set the tone for our stay. We were also disappointed to learn that the hotel does not honor Expedia VIP benefits, despite being advertised as part of the program. The room itself was decent, but the walls are incredibly thin, you can hear everything happening in the hallway, making it difficult to relax. We also found the views to be underwhelming and not at all worth the hype surrounding this property. Thankfully, we were only staying for one night, so it was manageable. However, based on our experience, we wouldn’t return or recommend this hotel. We’ll be choosing the Fairmont on our next visit instead.

Very clean, friendly staff, and excellent service.

Everyone was eondergul

Great location however not worth the fee.

Excellent place to stay

Beautiful boutique hotel in an excellent location! And the restaurant is stunning! Breakfast was delicious, with much to choose from, and the blind tasting menu at dinner was fabulous and fun. We would highly recommend this hotel !