Rating & Review Keseluruhan Hotel ICON Autograph Collection by Marriott

The staff was amazing but Tia at the front desk was on another level!!! She took the time to show my 10 year old the hotel and tell him all about the history of the hotel and answered all his questions with so much patience and kindness. 5 star because of her!

Beautiful hotel! I loved the uniqueness, the design. The staff was very pleasant and friendly. The morning buffet was delicious! We even loved the smell when we entered, we commented on it every time we returned 😁

Bery iconic

Excellent atmosphere and location. Loved the layout of the room. Bed was comfortable. Towels could have been softer and bigger, and more of them. More convenient plugs by bed would have been nice.

The hotel it self is great. The surrounding areas as it would be expected is kinda rough. That area of downtown Houston is not the best. Overall though the hotel is good.

Using city train to NRG was very convenient, room was awesome. My only complaint was towels didn't really dry you off, not very absorbent at all, very fluffy though.

This is a beautifully redone historic building in downtown Houston. The details are all very well thought out and it was such a nice stay. The night life around the hotel is also a lot of fun. We will be back!

Clean and beautiful love. It

The room was large and had a large jetted tub to relax in and also a glass walled shower . Restroom extremely large and also the sleeping area . It was quiet and had many options for eating and or drinking within a walkable distance. They only have valet for parking . Valet is extremely quick. The car would be ready by the time I would get down to the lobby. Would definitely stay again

Good experience. Hotel could use some TLC but overall it’s very charming and the bar staff are so friendly when you want a drink or a bite to eat.

This hotel was nice and great location. Definitely will come back!

Awesome hotel with an intriguing past

The hotel was very cozy, clean. Beds were comfortable. Valet parking was very efficient. Check in/check out were very seamless. The rooms were very quiet despite being in a very busy area of downtown. Would recommend this hotel to anyone visiting Houston without hesitation.

Gorgeous amenities and friendly service

This hotel has historic charm, but it was also incredibly comfortable and well-designed. The room was spacious and very nicely decorated. It’s right in downtown so everything we wanted to do was in walking distance.

The staff was very friendly and helpful. Best staff ive encountered at a hotel!!

Not what it used to be. Hair in my bathtub, not cleaned properly. Wouldn’t stay at this hotel again. Bad service and nobody who works here knows what is going on.

Our first room was incredibly humid, carpet moist to the touch, bed linens were damp. The tub faucet was dripping on arrival leaving a large pool of water in it. We eventually asked to be moved. The 2nd room was better no excessive humidity but had a very loud AC. Unbearably loud even. We requested a 3rd room and that AC was even louder. I then asked to go with a hotel staff member to listen before assigning us. I was then told by hotel maintenance that all units would produce this same kind of sound. Basically, their AC is similar to motels. One front desk clerk was particularly rude during this entire period, growing increasingly frustrated with us for asking for different rooms. Other guests may have been able to handle the noise but we could not. Exhausted and unsatisfied with our stay we decided to ask for a refund and take our business elsewhere. The following hotel was a significantly better experience.

Our stay was great! The hotel is beautiful, the room was very comfortable and the staff was very attentive

Good