I stayed here while attending a conference, and it was an incredible experience. The staff was so kind and went out of their way to make sure I was comfortable. They offered to help with luggage, accepted some parcels that I had to send ahead of time for the conference, and were just genuinely wonderful people. On check-out day, I had to be at the conference very early, and they even offered to bring my bags downstairs to store for me as I wouldn't be back in time for check-out. The owner was on site every day, and she was very sweet and accommodating. 10/10 would recommend and look forward to future stays.