Great room layout

Excellent accommodation and location

Excellent great location

Easy walking distance to Hastings St, beach and National park

Had a great room overlooking the pool, car parking easy and secure and the best location on Hastings street across the road from the beach Staff in reception were fantastic, very helpful and accommodating Would definitely stay again

Front Desk Staff were super friendly and helpful! Was unaware of construction occuring causing lack of parking & non-daily room cleaning at time of booking though.

Nice resort, kids loved the pool area, apartments could do with an update. Excellent location & nice staff.

Nice pool area with sunshine throughout most of the day. Comfortable bed and pillows. Fantastic location

the pool was fantastic the balcony had water constantly dripping from above which made it almost unusable

Lots of bugs. Small ants crawling throughout the unit. Small cockroaches in the bathrooms. Big cockroaches in the living area. Moths and silverfish. Bugs in my bed, so much so that I had to shake out the sheets… it’s Australia, but even for Australia this was a lot of bugs. We kept all patio doors closed, and still they came. Also, hallway was full of garbage in front of the unit when we checked in. If this was a motel, that would be fine, but this was very expensive for minimal cleanliness.

Bed and couch were very uncomfortable and the apartment needs a refurbishment. We were there for a week and we were never offered any room cleaning. Beach towels are provided and the pool is lovely. Our daughter’s room had been renovated and was beautiful. Great position for beach and Hastings street shops and restaurants.

Lovely clean room and resort.

All above. 10/10

Grande Chambre propre mais ancienne. Usée. Matériaux simples.

This is a large resort that doesn’t seem to be large… well laid out and good sense of space and privacy. We particularly like the layout of our room and location overlooking Hastings Street. Jack at the front desk was particularly friendly and helpful, enhancing our overall experience 😊

Overall I would say this was a 2.5-3 star experience at a 4 star price. Good location. Accommodation ok 3.5 to 4 stars. Key negative were internet and checkout/service. Internet was not working in my room and this was a business trip so was highly disruptive and inconvenient. I raised this with reception who apologised but stated this was a recurring issue. For the price and claimed 4 star hotel they need to address this and make it more reliable for guests. Another negative was checkout. They kept my bag for the day in a room next to reception but just told me to put my bag in there, no tagging system or security. When I checked out I walked in and just took my bag and left. Anyone could have done this, not a secure system. In Australia hotels often claim and price for a higher level hotel experience than they deliver and this hotel was a good example.

Would go back if I got a different room to the one I got. Our room had no phone service at all. So could not use our phones at all in the room. We did get phone service in other places in the property just not our room. It smelt musty when walking in. There was a wasp that kept trying to make a nest on the balcony. We had to ask for bug spray which we had to do ourself. The wasp kept trying to come back. Pool was fantastic. Short walk to the beach. Good location. Easy parking.

Great spot close to hasting street, good vibe

Fabulous place to stay for 3 generations!

Great location for Hastings Street but room was very tired and the air con wasn’t working properly which probably explained why when I first checked in and entered my room a large pedestal fan was on and going full blast.