Hotels.com indique que le parking est inclus et gratuit dans cet hôtel, de plus il est également inclus pour les membres Gold. Cependant ce n'est pas vrai et en découle une gestion calamiteuse du dossier client qui n'est absolument pas considéré ! J'attend un retour de votre part depuis 1 mois !

Mooie locatie en prima bediening/personeel

Very hospitable, nice room, service excellent

Schone, nette kamer en badkamer. Heerlijke douche. Op een paar kilometer afstand van restaurants.

Didn’t have breakfast

Ok

Prima

Swimming pool & SPA

Bedankt alles was uitstekend

Breakfast was fresh

Lovey hotel

On our first night of the stay, the sink was clogged and unusable, and the air conditioner was so weak. Also the toilet is completely different to the photo advertised from the website, looks like a scam. However the food for dinner and breakfast were really delicious. Overall just okay, that’s why it’s 2/5

About half an hour walk to the city centre, or a 10 minute walk to a bus stop. Very comfortable hotel, a business hotel and mid week will have conferences and meetings. Didn't use the bowling alley

A little far from public transportation but other than that it was great

Very nice hotel with super-friendly staff. Cleared booking problems fast and could accomodate an extra bed on a short notice. The room was very nice and the hotel is located in a beautiful environment close to the city center. Will be my first choise in my next visit to Utrecht.

Friendly hotel

Fijne accomodatie, rustig en goed bereikbaar.

lovely place and rooms and facilities. Disappointed bar closes early on a friday night and no food available late

The hotel was peaceful and well equipped.

We liked the staff, Petra upon check in was kind and offered my daughter who is staying in Utrecht for 6months help if needed; lots of the other staff were also very willing to provide information about the city and popular places for night-life in Utrecht. The incentive of the free drink vouchers for choosing to "be green" was very pleasant as well. The only complaint that we had was that the swimming pool temperature was a little bit on the cooler side. Overall excellent experience!!