Rating & Review Keseluruhan DoubleTree by Hilton Bay City - Riverfront

Excellent cookies, fun bar and restaurant, very nice pool and hot tub area. Spacious room

Great stay!!!

Very happy with my stay.

Great service

Loved the bar!

The location on the Saginaw River and the restaurant. The layout of the hotel. The staff was wonderful

I like a clean room. I slept well overnight and was quiet. In the morning, I went for breakfast; it was very delicious. I enjoyed

The people

We always stay here when in the area. Clean hotel, easy parking. Great pool for the kids. Great area as there are a few things to do and multiple dining options. I highly recommend Laskos if looking for a really great breakfast option.

The property was nice. I’ve never been in Bay City before I enjoyed my time at the Doubletree.

I called before we went to share that I was claustrophobic and just had knee surgery. I spoke with Tricia who assured me that I could have a room on the second floor. When I arrived, my room was on the fourth floor. I was told that because I booked the room through Hotels.com they could not change my room. I had to leave the hotel and walk around the building to get access to the stairs. It was a blustery night. The key would not work in the door. I walked back in to the hotel and they gave me another key. I went back in to the cold weather and that second key wouldn't work either. The cleaning staff told me to go back outside to the door and she would open it. It took quite some time for the the door to be opened. The next morning the door issue (needed a new battery) was not resolved and I had to wait in the lobby for a long time. Staff shared that the elevators were going to be replaced in 2 years so that made me even less willing to go in to the small elevator. I felt like a second class citizen because I booked through third party. I would never go to this DoubleTree again nor would I recommend it. Breakfast was not part of our package but due to all the craziness of the stay, the manager gave us a free breakfast.

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Nice area

Truly great property.

Clean, updated, very nice hotel.

The elevator was slow at best.

It is a nice place to stay. Clean and close to everthing.

We had a nice quiet weekend at Doubletree Bay City Riverfront. Clean room and fantastically easy check in and out with the App. Dining room was a little chilly overlooking the river.

Watching the Ships Pass thru Saginaw River from our River View Room

Convenient clean comfortable