Rating & Review Keseluruhan Holiday Inn Express & Suites ASTORIA by IHG, an IHG Hotel

Nice hotel with a fantastic view. A little outside the city center.

The view from the suite is amazing!

Very comfortable and spacious room, with an amazing view of the bridge at sunset. Cookies at check-in! Very clean. You can easily walk down the trolley trackway trail into town along the river. A very pleasant stay.

Great hotel - would definitely stay there again. Location was good - beautiful views and a nice walkway alongside the river. We booked a suite and it was very roomy. The beds were very comfortable. It is at the foot of the bridge and our room was directly under on the top floor so when we awoke, I thought I heard thunder but realized it was traffic on the bridge but was no loud enough to wake us. Breakfast was good and pool area was nice. Really enjoyed our stay.

Loved the location especially with the bridge outside our window.

No working outlets No working toilet Saw bugs (earwig/spider) Room looked overall dirty No conjoined rooms when requested Dirty bedsheets

The staff was extremely accommodating, considering a "third party" reservation company cancelled our reservation without our knowledge or consent. Lesson learned, never use a "third party" service when it's soooo easy to get excellent customer service from the source! As for this property, we were extremely pleased, treated well, and will definitely be back! And the next time, we will call them direct!

After spending a great night in Astoria and enjoying a beautiful sunset from our room. We woke up the next morning to find breakfast completely picked over. We left for a soccer tournament in Seaside and the hotel called us on the way letting us know we have to move rooms because there’s a leak below us and they need to get the maintenance guys into our bathroom. I asked them to please wait until I could get back to the room to pack our things in 2 hours. They said that was okay, so I rushed back - only to be told we no longer had to move rooms! The leak repair could wait until we checked out. I asked why no one called to let me know, and they had no response. It was a complete waste of my time and money, so I asked what they were going to do to compensate us for the hassle and miscommunication. They offered me 5k IGH points and that was it. I was so furious by the whole experience that I cancelled the second night and booked elsewhere. It was absurd and we will never stay there again

Excellent!

Homeless people sleeping around the building

Great views comfortable beds.

We will be back!! Customer service was amazing! We had the best view!! Thank you!

Excellent!

It’s a great location for the river and the bridge and really nowhere is too far from anywhere else.

Great location. We were given a room with a view of the Astoria bridge. Friendly staff. Free breakfast. Thsnk you.

Very nice, elevators are slow

Beautiful view of the Columbia River, wild bird life, and sunsets. Right on a walking path along the river. Comfortable beds. Clean rooms.

Left something in room. Called within the hour to report. Was transferred twice. Called back and left msg for GM. Never got a return call. Called at end of day to check … transferred to some person at corporate (?). Called back to talk to front desk. Said they would check … put on hold then disconnected. Called back (!!) and got reservations (?). Said they would transfer but if I got disconnected, to call back and select “0”. Guess what … got disconnected.

Hotel was 2 days or our week long trip traveling thru Oregon, California and Washington. This was the best hotel out of all four we stayed at. Very clean, accessible and very nice staff. I would recommend this place

Our room was clean & nicely decorated. Restaurants were close by. Beautiful views.