Rating & Review Keseluruhan Excellence Punta Cana - Adults Only All Inclusive

A great all-inclusive property.

Staff was very attentive and knowledgeable the property was well kept

Staff so nice and accommodating. Property very clean.

Excellent customer service. Such a nice getaway. Will be back for sure

We came here for our honeymoon. We had numerous nights room service didn’t show up or if it did It took well over n hour for it to arrive. We did not get the minibar restocked and some nights are room wasn’t cleaned. On Wednesday we got room service actually delivered to our room and we’re leaving today on Sunday and it’s still in our cabinet. For the money I’ve been to a better resorts

This was a very easy, relaxing and high quality all inclusive vacation.

Staff and service are great. “Luxury” beach chairs and accommodations for Excellence Club members. Beach chairs stay open as long as you desire.

Everything about Excellence Punta Cana is great! Nightly entertainment and so much to do! The staff is amazing too!

Great stay! It would be even better if the food quality was improved and the restaurants had better lighting.

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Our stay at the resort was overall fine, with some highlights and a few disappointments. We had access to the Excellence Club, which included a private beach, restaurant & lounge, and pool. The private beach was beautiful and the food at the Excellence Club restaurant was very good. However, one major downside was the lack of service on the beach. There were usually no servers available to take drink or food orders, so we had to go to the bar ourselves for drinks and search for someone to order food, which was unexpected for a resort like that. The buffet was underwhelming, but the restaurants were fine. As for entertainment, there wasn’t much to do besides the nightly show, which was just okay—not particularly memorable. The atmosphere felt a bit dull at times due to the limited activities. Overall, while the Excellence Club perks were enjoyable, the lack of beach service and limited entertainment made the experience less impressive than expected.

The place is nice to stay at, but I asked if they had availability to be able to get upgraded rooms since we can as an expedia VIP member, but the guy at the front desk said that the manager said our room had a nice view already so we did not. The food was okay, the staff is nice overall.

Fabulous vacation. The staff is amazing. Club room are worth it for restaurant & beach.

Great place for adults to relax on an incredible piece of property The design and layout of everything was just what we were looking for and on top of that the beach and ocean was hard to beat!

Nice property but bad service and long waits for everything. Most of our time on this trip was spent waiting for subpar food. At least an hour to get a table at any of the restaurants, over 90 minutes for in-room dining, and the food was consistently less than mediocre. Staff is constantly requesting gratuities; reception at the spa even wanted a tip. Definitely skip the facial, the “technician” used her bare hands (not a tool) to attempt extractions on my face, leaving me swollen and red, even though I stopped her as soon as I realized what she was doing. Very disappointed that we wasted our limited vacation time and money on this resort.

Best hospitality I event experienced! Highly recommend it if you’re looking for a place to relax and enjoy the amenities of the amazing place ! The food and restaurants option are also amazing

Place was wonderful. I would definitely stay there again. Book your ride through their ride services prior to arrival. It is about the same price as the taxi ( $50) and it’s safe.

Staff were great. Suite had old damaged items. Suite next door played loud music. Private pool had white paint and dirt leaking from the roof during rain. Did not feel it was worth the money.

We had an amazing time at this resort. I HIGHLY recommend staying here. The food options were delicious, the staff was always friendly and helpful, and the property was clean & beautiful.

Several eating options and several places to lounge at pool, beach and propery