La ubicación es excelente, el personal muy amable y todo muy limpio. Lo único malo es que el colchón es muy duro y el desayuno muy austero.

Encore une fois un accueil excellent et à notre écoute. Si vous avez des demandes spéciales n'hésitez surtout pas à leur préciser au moment de la réservation par téléphone ou sur votre site préféré

Tres bien accueilli et au service du client Je recommande que ce soit le personnel du matin et du reste de la journée c eqt un service de qualité

La chambre était impeccable

Huone ja palvelu vastasivat odotuksia. Siisti huone, hyvä sijainti.

Mauvaises nuit, beaucoup de bruit, que ça vienne de l'intérieur (bruits de canalisation, de portes, …) ou de l'extérieur (2e étage côté parvis de la gare, ça ne pardonne pas)

Emplacement

L'hôtel est irréprochable. Les chambres sont cosy, le personnel est charmant.

Chambre propre

The room was clean, and the staff were friendly. The location was perfect, close to La Grand Place, Lille Flanders Station and Lille Europe. Many great restaurants nearby.

We stayed two nights in December in Hotel Chagnot. The location is practical as it is one minute from Lille Flandres station and right in the city centre. There are lots of shops and restaurants in the area. The hotel is a basic 3 star hotel. Our room (111) was a very odd shape and did not have any storage space at all. We ended up keeping all our belongings in piles on the floor. The view was towards the street and the railway station. The windows had double glazing which provided fairly good sound insulation. There was a kettle and tea and coffee sachets were provided and replaced daily. There was no mini fridge. The bathroom had shower only, no bath. It was spacious and had a good amount of storage space for potions and lotions. Overall this hotel would be a good choice for people who travel lightly and for whom the dining and sightseeing option nearby are more important than the creature comforts of the hotel. Also, the nearness of the railway station is a big plus.

Room was adequate size, comfy bed, good temperature, pleasant helpful staff. Bathroom a tight squeeze to get round to the toilet. Would have been nice to have some water. But overall, very good price and location convenient to get around.

Service agréable , bonne literie , bon petit dejeuner

Nice room with compact modern bathroom. Great size with good desk and wardrobe unit. It was a little cold but I used the extra blanket , I was here during storm goretti. The best thing by far is the location. Less than 5 minutes walk from Eurostar , facing gare Flanders and all main attractions are walkable . I would definitely stay again if in Lille

Accueil très chaleureux, personnel aux petits soins pour ses clients; Chambre confortable, bonne literie, super petit déjeuner bien varié, avec des produits locaux venant de fermes et producteurs autour de Lille (yaourts, beurre, miel, etc...). Très bien situé au centre de Lille près de la gare. Un très bon rapport qualité prix. Mon second séjour ici et j'y retournerai !

Chambre impeccable avec possibilité de boire du cafe et un thé. Lit confortable. Accueil très professionnel et sympathique avec toutes les informations nécessaire

Je n’écris pas !

The staff were very friendly and helpful, having the breakfast available in the hotel was very convenient

Staff was excellent so helpful and polite. Hotel location great for the eurotunnel and Christmas market and surrounding area. We booked 3 twin rooms and got exactly that. Rooms were very clean although on the small size but not an issue as we were out all day. 2 rooms said showers were not to powerful but my room shower was powerful. We did not have breakfast which was 13.50euros but dining area did have a lovely balcony area. Overall I would return to this hotel as good value for money and great location and staff.

Tout etait parfait !