Staff was friendly

The front desk staff was very friendly and helpful.

There was no air conditioning on the weekend of a huge state pageant. We had to sleep with our window open and put a box fan in the window!

I booked tbis property for a cheer comp. We drove 3 hours from Nashville at 5:30am & attend the Central Bank center for a competition, of which we were there all day. I did not check in until roughly 9:pm. I had a clogged toliet and the air was not working, it was miserably hot and we got no sleep!! I checked out as early I could because we were so miserable. I ate ine time at rhe Bistro for 75 dollars. I was chared 25 twice and another 89 dollars was charged that did not beling ro me. Please don't stay at this property. The hallways are extremely cool, but the room was awful. Needless to say, we all drove home with zero sleep. After going for 20-hrs non-stop, I just wanted a cool room and some sleep. We got neither. Do not waste your money on this property!

Room 526-the bathroom sink had dirt in it and one of the pillows had dirt on it. Room 447-the faucet on the bathroom sink sprayed on you when you turned it on. The shower switch did not work correctly.

Clean room. Staff super friendly and we enjoyed the bar service. Can’t say the bar food was much to brag about - I had their French onion soup and my friend had the wings. They were just above average. The deviled eggs were rubbery. Nice that the parking is free.

Great staff. Nice rooms

Room wasn’t not ready at check in time, had to wait for and hour and half for the room, then it wasn’t the room that was booked on your site

The property is great and convenient to the Kentucky Horse Park. The lobby area is lovely and inviting so was surprised to find incredibly basic guest rooms. When did Marriott switch to having no carpet in their rooms?

Location and vleanntoom

Clean hotel; check-in was an absolute terror. I felt sympathetic for the front desk associate how this was not in her control. The app allowed my party to check in early. For this arrive early but “no rooms” were ready for check in. I had to get ready for an event in a lobby bathroom…

Everything was great!

I’m is always a great place to stay

My check in time was supposed to be 4pm. I had tickets to a college football game and wanted to get into my room and change clothes for the game. My room was not ready. We waited in the lobby an hour and then I had to change for the game in the lobby bathroom because I had to leave for the game before my room was ready. For what I paid for this room it was really disappointing I didn’t get to even check in until I came back from the game near midnight. I felt like something should have been to compensate us for the inconvenience and stress this caused.

Property is well maintained but starting to show its age.

Property is fairly well maintained but is beginning to show it's age. Can't give it 5 stars.

I booked with Expedia and they held $600 when I checked in instead of the $75 they were supposed to hold for incedentals. The credited me back my resort fee, which was nice. But it was quite inconvenient to have that much held without my knowledge.

Some wear and tear on our balcony.

Great

Clean and convenient