very close to Christmas Markets

the place was great, very nice and cousy.

The staff was excellent and the property is wonderful. We loved our stay!

Customer service was excellent

Great to return to the palace. Service is always great, breakfast is amazing. Rooms are wonderful and the spa is a great place to chill

If you consider this type of accommodation, go for this one! We definitely will go there again.

Everything

Excellent ⭐️⭐️⭐️⭐️⭐️

Schön renoviertes und umgebautes Palais mit einzigartigen, zweistöckigen Suiten, allen Annehmlichkeiten, einem 2-Sterne Lokal, einer Weinbar mit einem der erlesensten Weinkeller Wiens und dem Restaurant Clementine. Sehr freundliches und hilfsbereites Personal. In zweiter Bautiefe hinter der Ringstrasse und dem Stadtpark gelegen, fussläufig zum Stephansplatz und / oder dem Bahnhof Wien Mitte mit direkter Verbindung zum Flughafen.

Alles war Super

The property was beautiful but really lacked the attention to detail of a true 5 star hotel. The shower was very outdated and the drain in the tub and sink basin were partially clogged. The furniture in the living room seemed old and somewhat dirty. The bedroom was not really decorated at all with mostly blank walls. The reception women were all very friendly and helpful. The manager however handled the situation at their 2 Michelin star restaurant very poorly. ( Silvio Nikola) The presentation of the food was lovely but the food was over complicated and lack luster in taste. The food tended to be salty and heavy on the miso. I felt like the chef was trying too hard. Dessert was inedible. How you you mess up dessert? The worse thing though was that this restaurant does not have an age restriction on children. In a small romantic restaurant with about 10 tables , I chose to spend my 10 year anniversary dinner here. To my surprise and to the other tables as well, the restaurant chose to sit two adults with 2 and 3 year old children in the center on the restaurant. These children screamed and talked loudly for 2 hours and 40 minutes. This romantic restaurant became a playground and the ambiance was ruined. Every person in that restaurant was talking about the ill behaved children rather that enjoying their meal and reflection on their lives with their significant other. The meals should have all been complementary. They were not. Disappointed!

One of the finest hotels in the world

Schitterend verblijf, mooi ontbijt en minibar (in de prijs inbegrepen). Vriendelijk personeel. Heel rustig en dicht bij het centrum. Via roomservice zeer lekker gegeten in de suite.

Lovely hotel very beautiful restored.

Ein sehr gepflegte Haus. Das Frühstück, sowie der sehr schöne Grillend auf der Terrasse, möchte ich hervorheben. Die gigantische Weinauswahl ist kaum zu überbieten.

great

Amazing hotel, big spacious rooms that look like you are living in a mansion. The staff are very professional friendly and. understanding. Best hotel.

personnel très agréable, cadre typique, bonne localisation, prestations impeccables, très bonne restauration. parfait!

We left after our first night and checked in another hotel in Vienna as we disliked this hotel so much. We asked to be reimbursed but they told us they could not as it was paid in advanced. I will go ahead and write a terrible review online. I used to own one of the largest airline reservations system and one of the largest online car rental company and will make sure this is reflected in the review when I get back in the new year

Das beste Hotel der Stadt! Gutes Service! Große Suiten