I would stay here again in a different room. The AC did not work well in my room. The room service was good but it took an hour. Would be a good hotel for a group as there are lots of games to be played - pool, golf (indoor), roller skating, etc.

All of the staff were wonderful (valet parking, bellhops, front desk, waitstaff, etc.). The property was lovely and the room was clean, comfortable, and well-designed. Definitely would visit again.

Unique. Clean and comfortable room and multiple dining and drinking options

Beautiful historic old building, with significant attention paid to historical preservation in conversion to hotel. Quiet, relaxing atmosphere in lobby and contiguous rooms. The advertised “view of Millennium Park” was exaggerated, actually only possible if one kneels on the sofa and cranes your neck. Shower is problematic as the glass enclosure leaks, creating a huge puddle extending across the entire room to the toilet. It took 5 large bath towers to sop it up. Otherwise we had a pleasant stay.

Staff was kind, but the rooms were small

Great experience!! We’ll be back

Loved the historic charm of this place and the proximity to the parks and museums!

Great hotel, the staff were very friendly, Cindy’s had a great view

Hotel is on a prime location which was nice. House keeping was on point. Honestly is overpriced for what you get (not even free breakfast ) we had to drive around twice to figure out where the lobby was, went inside to find out where to park or check in did not find anybody to assist us. Air conditioning worked whenever it pleased, can barely see the numbers on the displayed monitor.. Only good thing was location.

Todo nos encantó

Great place

The best hotel in Chicago!

Super unique hotel with gorgeous architecture. The bars and restaurants were fantastic and the view from Cindy's rooftop were amazing. The rooms are well-appointed and good sized. I'm very picky about my bed and it was comfy! Staff were so friendly and helpful. We loved the location and its walkable to Millenium Park, Lake Michigan, Riverwalk, Art Institute, train station and tons of restaurants and bars.

Loved the roof top restaurant and the cool vibe of the whole property. The location is unbeatable as well.

Beautifully unique location, great staff and nice rooftop

Friendly staff and lovely views

Amazing decor. Close to perfect

Hotel was very nice and cool. Lots of things to do. I loved the shower. It was very retro. I loved it.

Simply could not sleep due to the train tracks

Love the location and ambiance of the room. Miss the Cherry Circle Room which was my favorite dining and drinks part of the hotel on my last visit. Cindy's is nice with a great view and great food, but not as intimate and stylish as the Cherry Circle.