Nice

Rooms were really clean and the staff very helpful and respectful . Highly recommended to stay in this hotel.

rooms are dated and for staying in a jacuzzi suite my fridge was only stalked once disappointing. Staff around the resort incredible. i spend a lot of time in my room so not having my fridge stalked is a problem

The staff was very attentive to our needs! Super friendly and remembered us throughout our stay. Great resort for both relaxing/quiet and party activities.

Excelente servicio

Nick is the best

Room was very nice and clean Loved the pools the staff was awesome! Food was good ! Would def stay again !

Nice hotel. Decent pools. Food ranged from not great to pretty good.

I don’t like how quickly you all stop taking reservations for the steakhouse each night. It took me 3 nights to finally get on a wait list to dine there. Unacceptable.

Great property the $680 resort credit is a joke can’t use it, but every thing else is great

We had a great stay at this beautiful hotel. It was clean and the service was excellent. The servers were very friendly and attentive. The only downside was the food quality and taste at some of the restaurants. P.S. to those staying at hotel, make sure to tip the staff! I watched so many guests being very demanding yet did not leave a tip.

Only thing we did not like was smelling others guests cigarette smoke from our balcony. It completely ruined our balcony experience..

La limpieza en general es estupenda, en la ducha de la habitación, no. Creo que esa parte no estaba bien limpia

I like smaller hotels like this Riu. I loved the beach, very calm and beautiful water. Staff is very friendly and took good care of us, specially Catalina in Don Roberto and Romero restaurant. It’s very walkable. I did not like guests smoking or using loud speaking the beach but I don’t know if hotel staff can do anything about this. It’s inconsiderate to others around you. The hotel is older and may need some renovations. I would stay here again

Love was great, from the food to our room. Would definitely be going back.

I was not impressed with this resort. Entertainment was boring, restaurant food was average, staff were sometimes rude and unwilling to help. At the check out, resort tried to charge me for international call I did not make.

even finding a single chair near the pool can be challenging as many just throw down a magazine to hold it then disappear. food was OK and it was 'all inclusive'. I found the Mexican most interesting.

Most of the staff were rude and would cut you off when talking to them.

Good view, small beach, limited dining

Tuvimos una estancia increíble, la habitación siempre limpia, el hotel en general limpio y muy buen servicio desde el check in hasta el check out. En el buffet los meseros muy serviciales y la atención 10 de 10. Las fiestas en el Riu caribe con transporte incluido increíble. Lo recomiendo 100.