Hotel en renovación. Aparentemente estan achicando las habitaciones, para tener mas habitaciones. Buen servicio en general. Buena ubicación. GYM y restaurante aceptables. La piscina estaba un poco FRIA.

Esperienza molto positiva. Personale super attento, camera pulita, vista da piscina top. Ottimo e consiglio

Nice room

Cómodo , personal atento , 8 puntos

A localização é maravilhosa. O hotel é muito bacaca e seguro. O café da manhã é excelente. Voltaria com certeza.

Spacious rooms, clean sheets and bathroom, friendly and courteous staff. Buffet breakfast was excellent with a well pointed menu. The location of the hotel is convenient, steps away from MUT (Mercado Urbano Tobalaba) and Tobalaba Metro station.

Excellent breakfast and coffee service Staff helpful and ready to serve

Camera pulita, colazione buona. Struttura abbastanza funzionale.

Excelente estadía en el hotel. Muy buena atención del personal, muy buenos los servicios. Excelente ubicación.

Old style hotel but big rooms

Old style but big rooms

The morning breakfast was good . The staff at the registration were terrible not very friendly especially the lady named Lilly. The room was clean .Overall, it’s okay except for the registration person.

Good size room. Good location,

Baño habitación en muy mal estado de mantenimiento 1309

As instalações e equipe de funcionários são excelentes. Café da manhã com excelentes opções, além de preparações saudáveis para diferentes tipos de dieta. Um ponto a relatar foi o ruído provocado pelo exaustor do ar condicionado localizado no quarto, o que nos gerou um certo incômodo. A cama um pouco macia demais para o nosso costume e travesseiros muito altos, podendo haver diferentes tamanhos, visto que na cama havia 4 travesseiros. O hotel possui uma excelente localização, segura e com restaurantes, bares e inclusive o Costanera Center que leva uma caminhada de no máximo 15 minutos.

We were looking forward to see the restaurant at the top level but it was under renovation. Such a shame for a nice view from the photos when we made the booking

Localização excelente e equipe prestativa

This hotel is still my favorite one in the area. Nice, big and clean rooms. Their breakfast is really good. The only part I didn't like was the construction during my stay. After suffering the drilling noise, I requested to get moved to a lower floor. The staff was very helpful about it and the noise level was almost unnoticeable in my new room. This hotel has a classy European look that I really like. And you don't need to eat out anywhere if you don't want to. The Enebro restaurant is excellent with a great menu for whatever you're craving for. I'm sure once the construction is finished this will be my hotel of choice again. I really like it.

Todo funcionando perfectamente. Lo mejor de todo, la amabilidad del personal. El desayuno fresco y abundante. El servicio a la habitación bueno y rápido.

The hotel was close to all the city attractions including the Japanese gardens, we really enjoyed the hospitality and the kindness of the front staff. They helped coordinate shuttle service from the airport and also the breakfast was very appetizing, i enjoyed this hotel!