Rating & Review Keseluruhan Hotel Arenal Lodge

Terrible el servicio, no hay quien te atienda, la habitación llena de bichos, cucarachas, arañas, terrible y que no me pude quedar a dormir porque era espantoso la cantidad de bichos, no bajé ni mis maletas, acudí a recepción y nadie me atendió, no había nadie

Best place ever! The view and service was amazing, the owner stays in the property so it’s a very personal experience.

Kort bij hike trails en thermale baden

Vue splendide Domaine atypique et immense Piscine et jacuzzi Ballades dans le parc Mais l’hôtel a besoin d’un rafraîchissement du mobilier : canapé lit dans la chambre, fauteuil, certains matelas

Really good property to have uninterruptwd views of the Arenal volcano. It is 30 mins from la fortuna. Very peaceful location.

Location and surroundings

Amazing property with a touch of history and the best views of the volcano you could possibly imagine. Friendly staff, excellent food, great activities.

Stunning location and amazing staff

Staff

Beautiful views, if you stay in the rooms on the top of the hill. The view of Arenal is amazing. The staff were friendly and helpful when asked. Good : View, Quiet Environment, Friendly Staff, well maintained gardens Neutral : Vehicle 100% required, Some parts of the hotel clearly need a bit of updating or repair, but mostly not too serious. Bad : Food (not terrible, but not good), Price, should be closer to 100$ per night considering you really have to leave to enjoy the area or get good food, services offered at the hotel front desk are very high, including transportation and tourist activities in the area (this won't impact you if you make arrangements yourself) Overall, if you want to see the view, maybe call ahead and get a drink around sunset there, but otherwise this place is probably not your best option.

The property needs TLC The staff is welcoming but the property needs upkeep

The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.

Arenal Lodge was pure tranquility—secluded, peaceful, and incredibly welcoming. The staff made us feel right at home, and the stillness of the surroundings was unmatched. I had some of the best sleep of my life there. Waking up to a breathtaking view of the volcano from the pool felt surreal—there’s truly nothing like it in the area.

Excelente lugar, paisaje hermoso y atención espectacular

El hotel precioso, y el servicio muy bueno.

A beautiful location off the beaten path. Spectacular view of Arenal volcano. Super friendly staff. Excellent restaurant. Highly recommended.

Unique vibe in this place! The bar, the restaurant and 7 rooms including our are in a 1881 building with beautiful wood all around and a very special feel! They built a big roof over this and other building so the lobby feel like you're inside and outside at the same time! Pool and jacuzzi were nice and they have trails around to enjoy the nature and the view. It's too bad we can't see the volcano often because of the clouds. You should definitely try to be there when you can see it. Awesome view!! Service was great and we enjoyed the food at their restaurant a lot!

This is a gem. Spacious, comfortable rooms with a stunning view from the balcony. Lush grounds with jungle trails. Infinity pool, pool table, games. Lovely restaurant with a varied menu and gorgeous view of Arenal Lake and Volcano. A welcome change from the sterile all inclusive vibe. Authentic Costa Rican experience.

The hotel needs a complete renovation Its not even close to 1 star

It is an older era quaint property and if you can accept that you will enjoy! Our family played at the pool table one night and had so much fun! It has beautiful private grounds, helpful staff and had a gorgeous view of the volcano from our room. Definitely need a 4x4 car to traverse the steep windy driveway in (there are signs that say “halfway there, trust” lol) but worth it as so private but so close to Fortuna!