Fruktansvärt boende, smutsigt, ovårdat, ofräscht, motsvarar ett 2* hotell

Quarto imenso. Funcionários atenciosos . Deixa a desejar no quesito academia (pequena, velha e equipamentos estragados. Spa velho. Café da manhã com poucas opções

We paid for a garden view room and were provided an inferior room with no view to the outside. there was no hot water on the first day. Internet did not work most of the time.

The staff was very pleasant

Staff and old world charm

Perfect as always

Yes

Breakfast was fresh and lots of options.

Such a beautiful place to stay, truly luxurious. The building is beautiful with very spacious and comfortable rooms.

Friendly and accommodating staff

Housed in a former palace, the hotel provides an authentic experience. Amenities could be upscaled but the place is worth a visit.

N

Excellent in every aspect

Fantastic service and a wonderful bedroom in a beautiful hotel with great facilities

The architecture & spatial configuration is amazing. But needs a lot of work to fit the luxury category. Very very average property

Truly amazing all staff were so helpful

A Disappointing and Misleading "Luxury" Experience Our stay at the Raj Palace was the most disappointing, so much so that we cut our stay short and moved to a different hotel. While the facility itself was clean and the staff friendly, it fell dramatically short of its 5-star billing. This hotel markets itself as a 5-star experience in a 200-year-old palace, but the reality is far from the truth. It’s been poorly maintained and lacks basic 5-star amenities. We encountered issues with inadequate heating, relying on noisy portable heaters instead of proper climate control. The towels, bed sheets all have yellowing vs clean whites and uncomfortable mattress. No HVAC, cold marble floors with no rugs. The hotel's day trip service is another area of concern. The assigned drivers charge exorbitant rates (Rs. 5000 for half day, Rs. 9000 for full day) and take guests to places where they clearly have connections, pushing tourists towards overpriced activities and products. We felt misled and exploited by this service. Exploring Jaipur independently with an outside taxi proved to be cost-effective. The hotel boasts numerous awards and accolades, but these seem to be from a bygone era. The decor, wallpaper, and facilities appear outdated and haven't been properly maintained. It's evident that the hotel is clinging to past glories while failing to meet 5 star rating. While the complimentary breakfast was decent, not in 5-star worthy, the cocktails were terrible. Not Recommend!

We had an incredible, amazing experience staying at the hotel. The palace transported you into a long ago era and let you experience what it feels like to live as a Maharaja or one of his royal dignitaries. The staff was super friendly and went out of their way to accommodate our every needs. The food was unforgettable. We still talk about our meal experiences at the palace. A definite bucket list type of experience.

Fantastic hotel, great helpful staff, couldn't ask for more

The service was amazing. Food was delicious and made custom to my wife's requests for certain dishes. Phenomenal experience!