Rating & Review Keseluruhan El Mouradi Gammarth

Good evening

Je reveinderai

Very good

Everything good

Great

Sehr angenehm 👌

Friendly staff

The Staff are not helpful, they charged me tax fees twice and extra money for my 2 years old child, price is too expensive compering with other hotels, and the rooms are dirty

Super séjours personnel au petit soins merci au directeur di mohem ainsi cas ahlem et tout le personnel de l'hôtel soirée du réveillon magnifique j'ai passé une superbe soirée le dîner étais délicieux merci pour tout

Etwas in die Jahre gekommen,schönen Anage e, zT noch etwas Bauarbeiten, Strand klein und dreckig

The service was awful! I was initially put in a smaller room than what I had paid for. When I complained, they told me to contact hotels.com despite the fact that I had shown them the reservation. After I had spent time and money talking to hotels.com, they then agreed to put me in the right type of room. The front desk staff was rude and aggressive. The room was dirty. Cleaning was approximate! The desk too was not cleaned as I noticed that the same fly was there during my stay! Water was only served the first day. After that, I had to literally beg them hours on end to have water which I had to pay for! I had a steady flow of small cockroaches in the bathroom. All in all, the service was awful! This hotel does not deserve a 5 star rating. It should be avoided at all costs!

Excellent hôtel

Super

Bon hôtel en général

Staff were friendly even though some times it seemed like male staff are flirting but may be it is due to cultural differences. Amenities were decent and variety of food were really good.

good

Hôtel magnifique

Hotel magnifique

Bonjour, je suis cliente de l'hôtel El Mouradi Gammarth depuis 2021. J'étais toujours satisfaite du personnel de service du matin jusqu'à 15h. Cependant, hier, par hasard, je suis arrivée en retard vers 16h, et là, le service et le personnel de 16h étaient décevants ! Il y avait quelqu'un qui s'appelle Safwen qui a commencé à crier au téléphone et à parler de manière impolie. La fille, Sabrine ou Yassmine, je n'ai pas bien compris son nom ! Ils m'ont donné une chambre en retard et ont eu du mal à trouver la chambre que j'avais réservée. De plus, il n'y avait pas de wifi, ni de serviettes, ni de coussins ! J'étais vraiment déçue.

good