Rating & Review Keseluruhan SpringHill Suites by Marriott Atlanta Buckhead

The property was difficult to reach due to the business of the area and the construction directly in front of the hotel. You had to drive past the property and make a you turn to reach the turn in for the front of the hotel which was near impossible in downtown Atlanta traffic. Our room was on the 3rd floor and we could hear the traffic loudly through our window. We heard 5 or 6 ambulances LOUDLY during our 12 hr stay. The pool was VERY chlorinated...so much so that the kids couldnt see underwater even with goggles on. Air comditioner sounded like a washing machine going through the rinse cycle, although the room was cool.

The staff was very helpful. Breakfast was good, room was nice and comfortable. Just need to update furniture, couch and dresser to make it where the TV can be seen from both beds

The area where the hotel was located was less than 20 minutes away from all the TikTok popular restaurants and bars

The rooms need to be refurbished.

It was very noisy outside and inside. The lady at the service desk was very friendly and helpful.

The room was perfect for our blended family of four! The pool was awesome and the breakfast was great!

Everything

The front desk associates were absolutely amazing. Charisma provided excellent customer service when I checked in. She was very friendly, knowledgeable and helpful.

The property was fine. My problem with my check-in was partly my fault. I booked a room for these two nights, and then realized that I needed one previous night as well, so I booked a separate reservation for that. When I arrived, I informed the front desk clerk, and she said I just needed to notify them on day two so they could keep me in the same room. I forgot that second morning, but when I arrived back to "check in", my key would not work, and I realized I had not stopped in that morning. After that, everything was fine with check-in. However, when I returned to my room on day 2 of this reservation, the room had not been cleaned. I had checked in the previous day, so I don't understand why they would not have cleaned it. In total, from check-in on Monday night, May 26 through checkout on Friday morning, my room was never cleaned. That is unacceptable.

Very Clean

Staff was friendly. Pool was very small.

Great location, easy access. Comfortable bedding. Very clean.

Ok

Why do you ask me for this information immediately after I have checked in? I cannot provide information about my stay, because I have not actually stayed. If you asked me this after my check-out, then I can tell you about my stay. I gave you five stars because I thought I was answering about my check-in, which was great.

Staff's were great

One of my favorite hotels in Atlanta.

Good and clean I don’t appreciate the $50 charge PER DAY but I feel like that is an Expedia issue. Overall they were nice and I enjoyed the room and location.

Nice, comfortable & quiet stay!

rooms could definitely use an upgrade but other than that everything was fine.

The location was convenient, the room was a good value with enough space for 4 people, and the bathroom and room accessibility (roll-in shower, grab bars, doors, elevators) was perfect for us. Common spaces were nice, and breakfast was good. Staff were kind and responsive. The Buckhead location was very convenient to Downtown, Marietta, and Decatur. I wish Buckhead was more pedestrian-friendly, but that was the price of convenience...