Rating & Review Keseluruhan ICON Embassy

Excelente servicio durante el apagón!! Miguel nos mantenía informados y tranquilizaba a los huéspedes.

Excelente ubicación. El hotel en general requiere una refrescada o limpieza a detalle, el lobby no es lo más fresco. La habitación 204 requiere limpieza detallada (mucho polvo y pelusa en los zoclos, manchas en las paredes del baño que podrían haberse limpiado fácilmente. En general se nota descuidada la limpieza. La cama cómoda y limpia,

Es Mi Segunda vez Que me hospedo en ICON Embassy, me encanta la location y sobre todo el personal Que te hacen sentir como en casa, Gracias. A todos! Nohemi muy especial, lo repetire!

The hotel is in very busy part of city— very nice hotel with nicely furnished rooms— nice breakfast buffet. Parking is convenient but very expensive —€38

Es un hotel práctico y bien situado

Hotel needs a serious deep cleaning. While it is in a great area and looks nice in photos, so many aspects of the property itself grossed me out. Crud everywhere. It actually felt unsanitary with mildew, mold and crud in the bathroom sink, shower, on baseboards, door sills, etc.

Excelente estadía. Muy buen desayuno, muy buen punto, excelente servicio. Cómodo y limpio

Excelente

Mucho calor en la habitación, el aire acondicionado muy malo

Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.

todo excellente

The Icon Embassy is in a great part of town. Easy to walk to many parts of the city, close to shopping and coffee shops. The staff was very welcoming and helpful. The room was clean and comfortable. The included breakfast was excellent…so many options.

The staff is friendly, warm and very professional

Employees /staff were super nice and helpful. Great location.

Excelente hotel, lo recomiendo

NUESTRA ESTANCIA NO PUDO ESTAR MEJOR, MUY RECOMENDABLE

Tienen muy buen servicio

Los chicos muy amables, muy serviciales

The hotel is the perfect location. Hotel is extra clean and staff is very friendly. The first room I got was very small but then the staff put me in a bigger room and it was perfect

I had made a booking mistake and needed to move the booking to another date. The hotel had available rooms on the alternative date, but showed no customer service. You don’t want to come in a situation where you need service and flexibility in Icon Embassy Madrid.