We had a pleasant stay at this hotel largely part to it's location. Perfect for exploring the area and hiking Ben Nevis, The breakfast was a standout. With plenty of options and a great start to each day, The staff was friendly and accommodating, always happy to help and mad us feel welcome. The hotel itself could benefit from some updating. They might have already begun to do so as our bathroom was refreshed and new but the rest of the room was quite dated but clean.

great stay

God morgenmad

I had a twin room to myself which was very lucky because the first bed I selected was so uncomfortable I had to move beds half way through the night. Luckily the second bed was okay - but it was the one nearest the door which is never my first choice. The staff were all lovely and very helpful

Good breakfast, good location in fort william for sure, takes about 20 mins for hot water to come in our room when showering, otherwise great!

The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged.

Sucio, viejo y el personal mal y de malas. El peor hotel en el que me he quedado

Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great

My favorite place to stay in the area. Convenient to everything. Courteous and professional staff

Room was a bit dated but comfortable. Problem with the water during our stay but the staff were incredibly helpful and let use use another room elsewhere in the hotel for a hot shower.

We did not make use of the bar. enjoyed sightseeing the surrounding areas

Great hotel fully Scottish staff amazing I will be back if I can get booked up for the summer.

Large, clean bedrooms. Bar area good. Breakfast ok, but don't leave it till later as the food items are not replenished. Hotel perfectly situated for bars, restaurants and shops. Train station 2 mins from front door. Staff all pleasant

Not a very comfortable bed. But other than that everything was ok. Spacious room , and very convenient for town centre, railway and bus stations

Hotel is handy for the train station and the main street. Food was lovely with a friendly service. Room had everything I needed l.

Bedroom spotless,room immaculate,beautiful bathroom and great bath and shower

Rooms a little tired

Room clean staff friendly nice relaxed atmosphere

While the room felt slightly dated, it was fine overall. Excellent breakfast.

Room was spacious and had good views. Was very clean too. Breakfast was good with a varied selection. Cleaning staff and the europea girl who checked us in were very helpfull and friendly. Would have given 5 stars but for the receptionist on the following day who never looked up on our various trips through reception and gave no ackowledgement when handing the key in