ini yg ke 3 kali nya kita menginap disana. ke 3 kali nya sudah lebih baik dari segi kebersihan nya untuk area kamar nya. tetapi sangat di sayang kan salah satu kamar (apt. 131) heater aircon nya super duper kotor sekali sehingga hampir tidak ada angin yg keluar dan kamar jadi sangat dingin. Kita sudah komplain dan kata nya sudah di lakukan pembersihan. tetapi nihil. they lied.

Hotel ini sangat perlu memperbaiki kinerja kebersihan di dalam kamar. Their House keeping was so bad. Tapi hotel nya bagus, nyaman dan staff nya friendly. Pasti kembali lagi untuk menginap disana.

Saya stay 14 hari di hotel apt. Kebersihan kamar sangat buruk. House keeping sering kelupaan sesuatu. Lupa air mineral, handuk. House keeping tidak mengganti sarung bantal, selimut, tidak pernah membersihkan meja, lantai. Debu lama ada dimana mana. Sejak masuk bantal ada bau kurang sedap. Seperti tidak di ganti dari tamu sebelum nya. Ini nya kebersihan sangat buruk. Mau komplain jg kurang enak. Udah gpp kita bertahan aja. Terlanjur bayar dan non refundable.

Ruang kamar masih bagus dan nyaman. Hanya saja untuk daily service nya..pillow nya ada bau sejak awal kita cek in. And the next day pillow tetap ada bau. Seperti nya pilllow cover nya tidak di ganti. Handuk kecil juga tidak di ganti dan di rapikan. Kemungkinan jg handuk besar juga. Bawah meja living room sejak kita datang ada kotoran kecil dan masih ada setelah hari berikut nya. Pembersihan tidak optimal. Overall ya ok.

We use regularly its a Good location helpful staff and great car parking facility

The air conditioner was very dusty and needed a clean. The spa bath didnt work and the fridge wasnt very cold.

Good location for us to visit family who live nearby

In general, the stay was good. The hotel is a little bit old, but it has its quite charm still. I can tell that breakfast wasn't very good, eggs were impossible to eat and nothing tasty at all. We went for a kind of get away.

I feel like parking fee is a deciding factor for me

Your team was awesome for all my issues and safety predictions ect I may of seemed flighty as such. Keep up the good

The only issue was that the heating didnt work

Warm welcome at check in. The place is starting to look a bit tired - especially bathroom. The sealing around the bathroom sink was poorly finished - not what you would expect.

All the staffs are very friendly .

I always stay here when I need to be south of the river for hospital etc . Lovely warm atmosphere very helpful staff. Good location for everything city short distance, then lots of really good restaurants and eatery’s on Preston street 5 minutes walk. And one of the best bakery’s in WA at Preston street shops plus fantastic hair dresser and ladies fashion shop. It’s got everything even a chemist .

Great rooms at a Reasonable price. Staff were very friendly and helpful.

Stay was good as usual and not the first time I’ve stayed at the Pagoda will stay again without hesitation's. Only thing was ordered room service for dinner and it was average maybe it being a Tuesday night not sure…

Lovely suite, clean and tidy. Bed was too hard for me personally but hubby was comfy. Nice sheets and duvet. Spa bath in our room was very small we would have preferred the corner baths as seen on the website. Lovely to have complimentary kit Kat and water bottles. Overall I would definitely recommend this place.

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Nice and quiet, check in was fast and easy. Breakfast was fantastic and a good variety of foods.

Great place to stay.