All of the staff were extremely friendly and helpful

I can’t speak highly enough about the entire staff at Tiberio Palace. All so kind and helpful. It’s a 5 star resort so you’d expect that, but their attitude always came across as genuine. That made it feel special. The decor of the resort is gorgeous. And I say that as man that grew up with parents in the furniture and design business in Naples Fl. The food was fantastic from breakfast to dinner. I have nothing but glowing things to say about the whole experience.

O hotel é incrivelmente maravilhoso, café da manhã espetacular, o que não nos agradou foi a falta de gentileza e simpatia dos funcionários da recepção, falta muito treinamento e bom senso para lidarem com pessoas, principalmente estrangeiros. Precisamos de atrasar o nosso check out em 1 hora e meia e foram péssimos.

5 stars all around! Excellent hotel with incredible staff!

Tudo maravilhoso!!!!! Recomendo muito!!!!

Great place to be, close to main square and different locations. Staff and property are great.

Perfect stay

One of the best hotels my wife and I have ever stayed at.

Beautiful property

Excellent

Really loved this hotel, its a bit pricey but an amazing beautiful boutique hotel. Each room is designed differently and is modern. The service is second to none. I often do not find I get what I pay for in Italy, but in this case yes.

For Capri, this hotel is as good as they get! Deserving of 5 star hotel in every aspect. The only negative is that you really won't get your room before checkin time. Otherwise and exceptional hotel in every way. Highly recommend staying here.

I recently stayed at this beautiful hotel, and it is without a doubt one of the top beautiful hotels I’ve ever experienced. The atmosphere has a unique sense of tranquility—from the carefully curated music and calming color palette to the completely silent air conditioning. The room temperature was perfectly controlled, everything was immaculately clean, and the food was excellent. I would have easily rated this hotel a 9.5 out of 10, if not for one serious issue: room service. Throughout our entire one-week stay, we were never able to connect directly with room service—not once. Each time we needed anything, we had to go through the front desk. While the front desk staff tried their best to help, they didn’t seem entirely convinced this was a real issue. It was frustrating and unexpected for a hotel of this caliber. There was also a smaller inconvenience—on some days, the housekeeping team forgot to place glasses in the room—but that was minor compared to the room service problem. In short, an extraordinary hotel with a deeply peaceful ambiance, let down only by a surprisingly poor room service communication setup

Incredible staff and service. Couldn't have loved our stay more!

This is a beautiful hotel with friendly staff who are happy to accomodate requests. It was a pleasure to stay here.

Everything at the hotel was incredible. Rooms are massive and property is clean. It’s in the middle of it all and easily walkable. The staff, the staff was amazing. They were all so helpful with anything we needed. A special shout out to Maria and Giuseppe who went above and beyond for us. Marcos at the bar makes some incredible drinks and is great company. All in all it was a wonderful experience and the staff made it special. Thank you.

personnel adorable decoration au top localisation parfaite nous avons ete up gradé et la chambre avec sa terrasse immense etait incroyable !

Wonderful!

Great location, exceptional staff

Fantastic stay and would love to come back!