I expected the property to be cleaner and more... Spacious. Our rooms were very cramped, my carpet was stained, the skin lotion dispenser didn't work, no washcloth. Small stuff like that that led to a less than stellar experience.

Einziger Wermutstropfen: die horrenden Parkgebühren des Hotelparkplatzes in Höhe von 29 € pro Tag.

Das Hotel hat eine gute Lage, Service und Personal wir super. Insgesamt sehr gut. Das Hotel sollte allerdings langsam mal wieder etwas renoviert werden, die Zimmer sind noch in Ordnung, aber man sieht die Abnutzung, insbesondere im Bad. Die Auswahl am Frühstücksbuffet war sehr gut, insgesamt hätten wir uns mehr Abwechslung und eine strukturiertere Anordnung gewünscht. Wir haben uns sehr wohl gefühlt, insgesamt wir alles super - wir nörgeln auf hohen Niveau.

This was a nice and reasonably priced hotel. Staff was friendly and my bed was comfortable. Best is it is two blocks from the funicular with a grocery right there at Funicular plaza.

Rent och mycket bra läge. Väldigt trevlig och hjälpsam personal.

Muy buena atención, buenas instalaciones, buen desayuno bufet

Rent og trivelig hotell, med nærhet til mange severdigheter. Veldig hjelpsomt personale.

I loved this hotel. I got a superior room, which has a little sitting room for one right on the Paseo, near the river. The room was spacious and comfortable. The hotel location was excellent between the Calatrava bridge and the Guggenheim museum. The front desk staff was very helpful.

Chambre propre mais salle de sport vétuste.

todo ok, solo la regadera para mi gusto esta incómoda

Excelente hotel. Servicios y trato impecable. Ubicación magnífica en pleno paseo de la ría de Bilbao.

Lovely staff, great breakfast, good location, and a very effective air conditioning unit!

The suite felt and smelt tired—this hotel has seen better days. I wasn’t a fan of the pink and green tinted windows and wish we had natural light throughout the unit. We easily found street parking nearby and only had to pay for a couple of hours since it was free between 7pm-9am. The hotel staff was nice and professional. Breakfast was good. Location couldn’t be beat and the neighborhood was calm-quiet.

This is a huge shout out to Patricia on the front desk without whom our experience would have been very different and not enjoyable. And a shout out to the cleaning staff who do a wonderful job. The difference in rooms is huge; standard rooms are small and light deprived with no view other than concrete. If you can, book the rooms at the front with a view of the river. Breakfast is difficult for vegetarians and after a while becomes repetitive. Despite being a 4-star, amenities are limited. Guggenheim is a 10mins walk away.

Friendly and helpful staff , good breakfast, they were able to check us in early. Good location.

Super gelegen, in kurzer Laufdistanz zum Guggenheim Museum, der Altstadt und direkt am Fluss. Zimmer waren sauber und groß genug.

We have been traveling through Spain for 3 weeks now and this hotel is by far the very best one! We upgrades to a junior suite with a sofa bed and the room was huge. The dining and living area were great for having meals. The hotel staff was extremely gracious and helpful. Also so convenient to have a parking garage. We loved the neighborhood as it was quiet and residential but just minutes across the bridge to the main spots.

Tolles neues Hotel!

Hambre

Excellent location, great breakfast, clean and comfortable rooms. Recommended.