Rating & Review Keseluruhan Galle Fort Hotel

Very much enjoyed my stay at the Galle Fort Hotel. Beautiful rooms, highly attentive staff, great food and drinks.

Loves the hotel, room, staff, bar and restaurant. Perfect stay!

The Galle Fort Hotel is a truly lovely boutique property set within the walls of Galle Fort. We stayed in the Grand Apartment room which was gorgeous with fabulous furnishings. The Bar and lounge areas are both lovely and the pool, loved the tiling, was a must to cool off. Breakfast was included in our rate and it was great, wasn't keen on their coffee bean but other than that faultless. All of the Staff are lovely however Shalimar stood out he was always there when needed, extremely helpful and a great character.

Xt

The hotel was spotless, the staff friendly and helpful. Try the coconut pancakes or the arrack drinks from the bar. Absolutely delicious! The pool was wonderful and very clean.

Amazing location, staff, and service....don't miss!

My fiancé and I stayed at this hotel, and had a great seven days stay. The room was spotless and was cleaned twice a day, the pool was a welcome treat to escape the heat, and the large various of food was incredibly tasty. The people working there, Dilan and Sherman, made sure we always had everything we needed, and even went as far to prepare a take away breakfast for the days with an early start. Shamika was always ready to answer any of our questions and give amazing advice regarding different activities that were close by. All in all, we had one of the best stays we've ever had, and would love to be back soon.

This property is architecturally brilliant. It's a wonderful and thoughtful conversion of a historic building into comfortable hotel rooms. but the hotel service is quite poor. I think it's a government-run hotel and it shows. Many of the staff are not well-trained, and do not seem to have much of a hospitality background. As one example, I sat down for breakfast, ordered quickly, and immediately explained that we needed to catch a flight, so we were in the rush. We didn't get our main food after 35-40 minutes of waiting. And it wasn't just me asking: all the staff could clearly observe that I rushed to get my suitcases down AFTER ordering food. But it did not seem to matter to them. I explained to both front desk staff and restaurant staff that we were risking missing our flight, and that they could just give us everything in a takeaway box. They first agreed, but then came out and said that it would take another 15 minutes to get ready. So we just left not eating the breakfast we had paid for. The staff explained that because there was one other table (who sat down after us), they were overwhelmed. Two tables (6 people total) somehow overwhelmed their cooking capacity. The check-in process at this hotel was quite good. The service quality here is such that if you are paying around $100-$120, this is a fine hotel. If you are going above that, then Galle offers other better-run hotels.

I got food poisoned from the food there. They were the last stop and restaurant i dined at. I have been at a hospital for two days with a stomach infection from the burger I had the last night at Galle Fort hotel. Terrible. I have been extremely sick since. Will not recommend whatsoever!

Positives: location, walkable to all that old Galle Fort has to offer. Interesting history of the hotel itself. Pool to cool off in . Room was large. Bed was comfortable. Breakfast was great (did not eat any other meals here) Negatives: pool has a dreadful old drain/sewerage smell at the far end (not in the pool itself- but could be from the drainage vents on the end/side?). Shower and sink in the room could do with a really good clean. Sink had a crack right across it. Mosquito net is looking really shabby. Feels rundown rather than heritage. Table in the Main lounge area was actively being eaten by insects while we were being checked in. requested transport to the train for early morning to be told no problem tuktuks here all the time . Did speak with a driver who did not turn up ( the only transport arrangement we had in 3 weeks of travelling that did not turn up). And no other vehicles in sight. Did send a staff member down the road to try to find something . Fortunately we had time to spare.

Stylish historic hotel in the middle of Galle Fort, great amenities, fantastic food, large accommodating room, and incredible and personable service.

Old needs renovation and the rooms are a bit small. Also bathroom facilities are out dated and in dysfunction.

Everythikng

Beautiful building and very comfortable room. Felt like we were getting a very unique and authentic Galle Fort experience.

Very nice boutique hotel in a historical building and perfect location in Galle. Fantastic breakfast and friendly staff. Very nice restaurant and perfect gin tonic

Highly recommend Galle Fort Hotel! So beautiful in a perfect location and the staff (especially Kusal - I hope I am spelling that right - who was at reception). My only comment is that they tried to charge us an egregious amount - the cost of an additional room - to add an additional guest into our Library Suite room. I booked the largest room specifically because I knew it could accommodate more than 2 people and was happy to pay an upcharge but not a whole room's worth! They were very pleasant and the pool area, the room, all of the small details were so wonderful. Breakfast in the morning was quite tasty and large - I wish I could spend a few more days there!

It was really well designed, with dining tables facing the pool. In fact, with all the rooms facing the lovely, exquisite pool. We were most appreciative of the fact that our room was literally 5 steps away from the pool! For someone who loves to swim, this was truly appreciated. The entre service was wonderful. Thank you so much.

Flotte omgivelser der du blir tatt tilbake i tid. Utrolig serviceinnstilte og hyggelige mennesker som ikke vet hva godt de kan gjøre for deg. Noe dyrt, men verdt prisen.

This restored property remains a stand in Galle for the setting and service.

nice dinner by the pool but the gin tonic is comparatively expensive . Love the rooms facing pool. Staff super friendly