Rating & Review Keseluruhan Hilton Grand Vacations Club Blue Mountain Canada

Everything

This is a decent property, but the toilet flooded when we first got to the room and though the rooms were nice, it's location was not as good as other, similarly-priced options in the area. Moreover, the pool was not available and the hotel did not have an agreement with Plunge! (a pool nearby), like other hotels. Overall, it was ok, but it made me wish I stayed elsewhere.

El hotel tiene una buena ubicación que permite llegar a la montaña caminando si el clima lo permit. Las habitaciones y áreas comunes son cómodas y limpias. El personal en recepción fue muy amable con nosotros, esperamos regresar pronto!

Good stay! everything closes early though but besides that a good time (:

Amazing and friendly staff! Enjoyed the free self parking and a great walkable distance to blue mountain village.

We liked the balcony overlooking the Village

We had a wonderful stay and would highly recommend. A great weekend getaway!

We cannot say enough about the staff’s friendliness and willingness to assist us after the ice storms caused havoc in Orillia and Severn township. Carol, Sue and Caroline were wonderful. Thank you so much. Highly recommended.

Very nice property, convenient to Village @ Blue Mountain

Loved everything about the propert

DO NOT waste your time booking this dump. What you see in the pictures is nothing like what you will be offered. This dump looks like a Motel. I paid for one night, and when I arrived, the room was not fresh; it had an old, musky, dirty smell, and the building was poorly maintained. The staff were not friendly; when Expedia requested my refund, they denied it, saying nothing was wrong with the room. Totally denial of the dump they offered for 459$ per night. They refuse to call me back. I checked in, went to the room, and, 5 minutes later, informed the front desk that the room was unacceptable. I’m still waiting for a refund and a call from the Manager, who has avoided the discussion. This is inferior customer service. DO NOT Book this dump. The Hilton must remove its brand from this motel.

Overall,very nice place

Staff very pleasant. Room was spacious, very nice and large bathroom. Great balcony and view of blue mountains. Used family hot tub as adult one was closed. 3 min walk to the village. Only issue is check out was a bright and early 10 am (we're used to a bit later) but they were able to extend to 10:30. Appreciated offer to access the resort facilities for the full day of check out. Note no restaurant on site but plenty of options in the village or downtown Collingwood. The Tremont Cafe was fantastic. Would stay here again!

A good place to stay when u are with family skiing. You have the option to cook in, laundry… I mean very good

The environment is great, clean and the staff are very friendly! It's convenient and within walking distance to the village！

Loved our cozy accommodation. Room was perfect for our 1 night stay. Enjoyed the hot tub, gas fireplace and proximity of the hotel to the village (but not too close...).

Check-in wasn’t a great experience. Very unfriendly and wouldn’t let me check in without my husband which delayed check-in with two very tired children after a long day of travel and skiing. The lady at the front desk with beyond cold and rude and made zero exceptions or made alternative exceptions to make us feel welcome.

good

Good spot for a group of buddies wish check out was at 11 instead of 10

It was perfect. It’s easy to walk over in your ski gear- It’s so close to the village and doesn’t take long at all if you would prefer to drive just for the convenience I would say they didn’t shovel the balconies which I found odd- since it would have been nice to enjoy a drink outside but that’s okay, just a little thing :) But I would absolutely recommend this. The hot tub was amazing. The room was perfect, the fireplace was amazing. I can’t wait to go back this summer