Rating & Review Keseluruhan First Tracks Lodge

Clean, quiet, easy to access.

Great place. Good location. The room was very nice, had quality appliances and was very modern.

We had a wonderful stay. I would highly recommend. Plenty of space with a well equipped kitchen and two bathrooms. Loved having two sinks.

Nice and peaceful. The suites are so spacious too! I was very impressed with the room size. Only downsides were the coffee machine! Some instructions would have been good. I couldnt get it to work. Also, not all the staff were particularly friendly. One member of staff seemed like he was having a terrible time on both of the ocassions I saw him working the front desk in Legends!

Beautiful location!

So quiet and comfortable. Saw a bear right from our balcony! Beautiful high end appliances. So wonderful.

I enjoyed the arena. I great place for everyone.

The whole experience was 10)10

Lovely property, comfortable beds, good value.

A brilliant condo, but the renovations happening in the complex really disturbed our peace.

Our second time at this place and the first time for ski season. The location is amazing, the condo is huge and very quite. A few meters away from the gondola which is always great.

Will book next time

Impressive facility steps to ski lift gondola , quality amenities.2 oversized hot tubs seat up to 50 people, adult orientation but family friendly. Steam room workout gymn, large stone fireplace with lots of seating, ski lockers- steps to market & coffee shops. A bargain rate for units worth $2.3M & up.

Beautiful condo with gas fireplace, full kitchen, well appointed bathrooms and comfortable bed. Convenient walk out lobby to ski gondola. Housekeeping was excellent.

I would stay there again

Very well appointed rooms. Full kitchen with great appliances. Great location to ski slopes and amenities. Strongly recommend.

Very clean and close to everything. Easy access to the Gondola

Everything was great until the last night, a rude maintenance worker confronted me inappropriately. I had called the front desk (there is no actual front desk on the property) to see if I could order food in, given that I could not leave the room (small child sleeping in room). They said no problem, they would buzz in the delivery person to have them come to my room. That did not go as planned, and eventually a maintenance worker showed up with a sub and angry lecture that I have to go to the lobby to get food. I tried to explain that I did in fact ask the front desk and he stormed off without apology for his belligerent attitude.

Everything was amazing except a rude and confrontational maintenance worker on Sunday night, which put a bad taint on an otherwise excellent visit. I called the front desk if I could have food delivered at night, but without leaving my room as I had a young child sleeping. I was told it would not be a problem they would buzz them in. But the driver couldn't figure out the rather complex routine expected of him (no front desk exists on the property and the lobby is always locked). Apparently the front desk called the maintenance worker (I did not) who showed up angrily at my door and lectured me that I need to go to the lobby to get food. He was very rude and belligerent.

Great facilities and staff.