Very clean and great amenities... all the staff were friendly and only to willing to help with anything.

What I can say is that I would stay there again, it had the comfort and meal selections I like and venue is well located

Room clean and comfortanle

The view overlooking esplanade priceless. Hotel just a little outdated but good night rate. So guess u can’t have both.

a bit run down.

It’s a bit away from the busy downtown area, which makes it quiet and peaceful. The facilities are old, but they seemed to be kept clean and well-maintained.

Good location

We liked the location and the room was generous. The beds were not comfortable.

Property not well maintained light bulbs out in our room electrical fittings not working. Ate dinner in the restaurant and found a hair in my salad. Felt like a a 2 star property and uncared for

Unfortunately, our one night stay before a flight from Cairns didn’t meet expectations. While the staff were friendly and efficient at check in, the hotel and rooms have seen better days and are quite tired. We had booked a family room which had small bunks for the kids. While these beds worked well, unfortunately both of them had dirty sheets (stains), requiring a call to reception to get them changed when we got back from dinner and pulled back the sheets. They did change the sheets, but we didn’t get an explanation or real apology.

Room was spacious, however very dated. Had buffet breakfast- left alot to be desired.

Family room worked well, breakfast was good

Although a 4 star hotel this appeared mediocre and the pool was not clean. Its just the room and no other extras come with it. Parking has extra fee.

Roomy, clean, however it is old and the bed is too short for adult to sleep!

Beds were comfortable but the hotel itself is looking very tired.

Close to everthing

No toaster, or microwave. Limited mugs and glasses. Very expensive dinning. Other then that, clean and comfortable.

Perfect location and friendly staff but need renovations.

Good stay

Friendly staff, good area