This was my second time staying at NH Collection Santo Stefano, and once more it was a wonderful stay. This is a lovely hotel, clean, nice high quality facility, helpful and welcoming staff, and peaceful. I had a problem with my shower leaking and they moved me into an upgraded room. They also booked me a car service to the airport. The location is also fantastic, so close to the royal palaces, 10 minutes from the main shopping area, and round the corner from a lovely little square with great cafes. Overall, I would definitely go back, it's a great hotel.

Zimmer von angenehmer Grösse, geräumige Nasszelle, leider fanden wir keine Wattestäbchen

Huone täytti toiveet, saimme hyvät yöunet. Aamiainen oli tarpeeksi runsas. Hotellin lähellä on ravintoloita ja ilta-elämää mutta meillä oli huone rauhalliselle kadulle. Voisin yöpyä täällä uudestaan.

This is definitely a top tier hotel with very fine dining. We enjoyed our interactions with the staff, especially in the marvelously appointed bar/library, and loved our spacious rooms.

Excelente servicio y muy buena ubicación para recorrer los principales museos de la ciudad. El desayuno buffet es de alta calidad y gran variedad.

The staff was great and helpful. The breakfast could have had a few more choices. The staff did a turndown every night and left water and chocolates. Highly recommend this hotel.

Ein wunderschönes Hotel, das perfekte Bett, Bademantel, Schlappen, alles zum erholen. zentral, aber ruhig,

Excellent location. Very friendly/helpful reception staff. We booked a superior room and were disappointed. Couldn’t see anything superior about it! It was perfectly clean and had everything you needed. But looked and felt soulless and like something out of the 1970s decor wise. Breakfast buffet looked good but the restaurant made no effort to welcome you not ask if you wanted anything else (eg fried or poached eggs). It was hard to get anyone’s attention. The young lady in the bar each evening was wonderful.

We had a lovely room and the hotel is in a great location

The staff were super friendly and helpful. We did have quite a few issues with the room, when we first arrived, the internal door handle came off completely and the air conditioning was not working. The staff were super quick to come and assist by repairing the door handle and restarting the power to the room to resolve the AC. The shower door did not also close correctly and leaked into the main bathroom every time used. The common areas were lovely and the building itself was stunning.

This is a great hotel, in a great location - but! The room I was in (premium room with terrace), was not sound proofed. All through the night and into the early hours, you could hear street traffic and tourists. You could even hear every footstep in the room above and the staff hoovering in the corridors at 1:30am. Unfortunately I book hotel rooms for their quality and comfort for sleeping. Because of the constant noise I can't recommend staying. However if you can get through the constant noise, the buffet breakfast and staff are very good/helpful.

Hemos te Ido una estadía muy grata

Le seul bémol est le parking, qui est petit et donc à moins d'arriver le matin il est très difficile d'avoir une place

Bartender Miguel was excellent. Best Negroni ever! The restaurant was excellent as well with chef Francesca and her attentive staff.

Staff were absolutely great, they were very helpful with directions and provided very good care.

Excellent emplacement, très agréable

Beautiful. Breakfast was wonderful. Staff very nice. Location perfect for the historic centre.

Quarto de qualidade e otima localização.

Staff top Stanza insonorizzata ma piccolina Calda e ben accessoriata Pulita e letto ampio Luninosa

Fantastico hotel in pieno centro. Molto particolare l'area reception con vista interna su una torre alta e scale in legno a scendere a spirale lungo i lati. Camera un po' piccola, ma completa di tutto. Ottima colazione